Phoenix 4400- DHP
November 2017
26
26. Troubleshooting
Problems
Causes
Solutions
Machine does not turn on
1.
No power supply
2.
Main power switch is OFF
3.
Blown motor fuse
4.
Motor has failed
5.
Machine is in Sleep mode
1.
Plug in power cord
2.
Move power switch to ON position
3.
Replace fuse on rear panel
4.
Change the electric motor
5.
Rotate Reset switch on rear panel
Heaters do not come on
1.
Heat mode not selected
1.
Select Top or Bottom Heat
2.
Use the UP key to set the heat
Top and Bottom LEDs do come on
solid
1.
Rollers not hot enough
2.
Heaters are not turned on
1.
Warm up time is 20-25 minutes
2.
Select Mode for top or bottom heat and
use the arrow UP/DOWN keys to select
the desired heat setting
Poor film adhesion/cloudy prints
1.
Nip roller pressure to low
2.
Operating too fast
1.
Place gap handle in down position
2.
Turn speed dial to slower speed
Bubbles in film around print
1.
Operating too slowly
1.
Select SPEED mode, use the UP key to
increase speed
Thermal film supply roll(s) gets
loose during operation
1. Not enough brake tension on the
supply shaft(s)
1. Increase brake tension on supply roll(s)
Lamination output is curled
1.
Sheet is curled upward
2.
Sheet is curled downward
1.
Reduce top roll tension
2.
Reduce bottom roll tension
LED display id flashing
Machine is in Standby Mode
Press MOTOR twice, allow machine to heat
up (See section 15)
Power is ON but not lights
Machine is in Sleep Mode
Turn power switch OFF then ON, allow
machine to heat up (See section 15)
PSA release liner being pulled into
the rollers
Not enough brake tension
Turn the brake knob clockwise to increase
the tension
PSA film being pulled up and
rewound on the release liner rewind
1.
Too much brake tension on the
rewind
2.
Not enough tension on the film
unwind
1.
Release the brake tension on the rewind
2.
Add brake tension on the unwind
An error code is displayed on the
control panel
Identify the code and correct if
possible. If you cannot perform the
correction, contact the Phoenix
Authorized Repair Center, (see Sect
31).
E01: top roller exceeded 356 F
E02: top sensor faulty
E03: top heat sensor blocked
E04: bottom roller exceeded 356 F
E05: bottom sensor faulty
E06: bottom heat sensor blocked
E01: turn the top heat off and let the
machine cool back down
E02: contact the repair center
E03: unblock the top sensor
E04: turn the bottom heat off and let the
machine cool back down
E05: turn the heat off and let the machine
cool back down
E06: unblock the bottom heat sensor
