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55BDL3207X 

42

9.2.  Troubleshooting

Symptom

Possible Cause

Remedy

No picture is displayed

1.  The power cord is disconnected.
2.  The main power switch on the back of 

the display is not switched on.

3.  The selected input has no connection.
4.  The display is in standby mode.

1.  Plug in the power cord.
2.  Make sure the power switch is 

switched on.

3.  Connect a signal connection to the 

display.

Interference displayed on the display or 

audible noise is heard

Caused by surrounding electrical 

appliances or fluorescent lights.

Move the display to another location to 

see if the interference is reduced.

Color is abnormal

The signal cable is not connected properly. Make sure that the signal cable is 

attached firmly to the back of the display.

Picture is distorted with abnormal 

patterns

1.  The signal cable is not connected 

properly.

2.  The input signal is beyond the 

capabilities of the display.

1.  Make sure that the signal cable is 

attached firmly.

2.  Check the video signal source to see if 

it is beyond the range of the display. 

Please verify its specifications with this 

display’s specification section.

Display image doesn’t fill up the full size 

of the screen

1.  The zoom mode is not set correctly.
2.  Scan Mode may be set incorrectly to 

underscan.

3.  If the image exceeds the screen size, 

Scan Mode may need to be set to 

Underscan.

Use the Zoom mode or Custom zoom 

function in the Screen menu to fine tune 

display geometry and time frequency 

parameter.

Can hear sound, but no picture

Source signal cable is connected 

improperly.

Make sure that both video inputs and 

sound inputs are correctly connected.

Can see picture but no sound is heard

1.  Source signal cable is connected 

improperly.

2.  Volume is turned all the way down.
3.  {

Mute

} is turned on.

4.  No external speaker connected.

1.  Make sure that both video inputs and 

sound inputs are correctly connected.

2.  Press 

[ ]

 or 

[ ]

 button to hear sound.

3. 

Switch MUTE off by using the 

[

]

 

button.

4.  Connect external speakers and adjust 

the volume to a suitable level.

Some picture elements do not light 

up 

Some pixels of the display are off.

This display is manufactured using 

an extremely high level of precision 

technology: however, sometimes some 

pixels of the display may not display. This 

is not a malfunction.

After-Images can still be seen on the 

display after the display is powered off. 

(Examples of still pictures include logos, 

video games, computer images, and 

images displayed in 4:3 normal mode)

A still picture is displayed for an over 

extended period of time

Do not allow a still image to be displayed 

for an extended period of time as this can 

cause a permanent after-image to remain 

on the display.

Содержание X Series

Страница 1: ...Professional Display Solutions X Line 55BDL3207X User Manual English www philips com welcome ...

Страница 2: ...t input 23 4 3 Connecting Audio Equipment 23 4 3 1 Connecting an external audio device 23 4 4 Connecting Multiple Displays in a Daisy chain Configuration 24 4 4 1 Display control connection 24 4 4 2 Digital video connection 24 4 5 IR connection 26 5 Operation 27 5 1 Watch the Connected Video Source 27 5 2 Change Picture Format 27 6 OSD Menu 27 6 1 Navigating the OSD Menu 27 6 1 1 Navigating the OS...

Страница 3: ...op the display during operation or transportation The eye bolt is for usage in short time maintenance and installation We suggest not to use the eye bolt for more than 1 hour Prolong usage is prohibited Please keep a clear safety area under the display while using the eye bolt Maintenance To protect your display from possible damage do not put excessive pressure on the LCD panel When moving your d...

Страница 4: ...pened only by qualified service personnel Keep the display out of direct sunlight and away from stoves or any other heat sources Remove any object that could fall into the vents or prevent proper cooling of the display s electronics Do not block the ventilation holes on the cabinet Keep the display dry To avoid electric shock do not expose it to rain or excessive moisture When turning off the disp...

Страница 5: ...ration of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only an RF shielded cable that was supplied with the display when connecting ...

Страница 6: ...standards PN 93 T 42107 and PN 89 E 06251 Electric Magnetic and Electromagnetic Fields EMF 1 We manufacture and sell many products targeted at consumers which like any electronic apparatus in general have the ability to emit and receive electromagnetic signals 2 One of our leading Business Principles is to take all necessary health and safety measures for our products to comply with all applicable...

Страница 7: ...UTRAL N BROWN LIVE L GREEN YELLOW EARTH E 1 The GREEN YELLOW wire must be connected to the terminal in the plug which is marked with the letter E or by the Earth symbol or coloured GREEN or GREEN YELLOW 2 The BLUE wire must be connected to the terminal which is marked with the letter N or coloured BLACK 3 The BROWN wire must be connected to the terminal which marked with the letter L or coloured R...

Страница 8: ...T 26572规定的限量要求以下 X 表示该有害物质至少在该部件的某一均质材料中的含量超出GB T 26572规定的限量要求 上表中打 的部件 应功能需要 部分有害物质含量超出GB T 26572规定的限量要求 但符合欧盟 RoHS法规要求 属于豁免部分 备注 上表仅做为范例 实际标示时应依照各产品的实际部件及所含有害物质进行标示 10 环保使用期限 此标识指期限 十年 电子电气产品中含有的有害物质在正常使用的条件下不会发生外泄或突变 电子 电气产品用户使用该电子电气产品不会对环境造成严重污染或对其人身 财产造成严重损害的期限 废弃电器电子产品回收处理管理条例 提示性说明 为了更好地关爱及保护地球 当用户不再需要此产品或产品寿命终止时 请遵守国家废弃电器电子产品 回收处理相关法律法规 将其交给当地具有国家认可的回收处理资质的厂商进行回收处理 不当利用或 者处置可能会对环境和人类健康造成影响...

Страница 9: ...від 3 грудня 2008 1057 End of Life Disposal Your new Public Information Display contains materials that can be recycled and reused Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of Please find out about the local regulations on how to dispose of your old display from your local Philips dealer For customers in Ca...

Страница 10: ...mits necessary to qualify for ENERGY STAR rating For more information on the ENERGY STAR program refer to energystar gov Restriction on Hazardous Substances statement India This product complies with the E Waste Management Rules 2016 CHAPTER V rule 16 sub rule 1 Whereas New Electrical and Electronic Equipment and their components or consumables or parts or spares do not contain Lead Mercury Cadmiu...

Страница 11: ...d of disposal of the used battery According to EU directive 2006 66 EC the battery can t be disposed improperly The battery shall be separated to collect by local service Após o uso as pilhas deverão ser entregues ao estabelecimento comercial ou e ou baterias rede de assistência técnica autorizada Information for EAC Month and year of manufacturing please refer information in Rating label Name and...

Страница 12: ...g the carton ensure that the contents are complete and in good condition Before Unpacking Please read and fully understand unpacking notice before installation Check the condition of the package Make sure the package is not damaged Please do necessary inspection before you move the display out of the carton Always install the display by experienced technician to prevent any damage Notice Take the ...

Страница 13: ...5BDL3207X 11 Please keep the display in a vertical position when moving it Place the display vertically and its weight should spread evenly on the surface Avoid bending and torsion during transportation ...

Страница 14: ...ifferences according to regions Display design and accessories may differ from those illustrated above NOTES For all other regions apply a power cord that conforms to the AC voltage of the power socket and has been approved by and complies with the safety regulations of the particular country You might like to save the package box and packing material for shipping the display 2 3 Installation Note...

Страница 15: ...ng procedures could result in damage to the equipment or injury to the user or installer Product warranty does not cover damage caused by improper installation 4 For the wall mounting kit use M6 mounting screws with a length 10 mm longer than the thickness of the mounting bracket and tighten them securely 2 4 1 VESA Grid 55BDL3207X 400 H x 400 V mm Caution To prevent the display from falling For w...

Страница 16: ...ortrait Orientation This display can be installed in portrait orientation Rotate the display 90 degrees counterclockwise based on the back view The PHILIPS LOGO should be on the LEFT side when facing the backside of the display 90 90 ...

Страница 17: ...damage to the product if the installation is not performed by a professional technician Use the provided thumb screw for an easy installation of the edge alignment kit Use the Edge Alignment Kit 1 for four adjacent displays Display 1 Display 3 Display 2 Display 4 Use the Edge Alignment Kit 2 for two adjacent displays Display 1 Display 2 Note When installing the edge alignment kit please consult a ...

Страница 18: ... Bottom EFK5563 00 Edge Finishing Kit Left Right EFK5533 00 Edge Finishing Kit Top Bottom EFK5533 00 Edge Finishing Kit Top Bottom EFK5533 00 Edge Finishing Kit Top Bottom EFK5563 00 Edge Finishing Kit Left Right EFK5563 00 Edge Finishing Kit Left Right EFK5563 00 Edge Finishing Kit Left Right For more detail information please check the instruction guide in the package of kit ...

Страница 19: ...elected item one level up while the OSD menu is On 7 button Move the selected item one level down while the OSD menu is On 8 MENU button Return to the previous menu while the OSD menu is On This button can also be used to activate the OSD menu when the OSD menu is Off 9 Remote control sensor and power status indicator Receives command signals from the remote control Indicates the operating status ...

Страница 20: ...rol sensor will stop working if the jack IR IN is connected 5 Control IN 6 Control OUT There are RS232 and IR signals built into RJ45 connector for control pass through function 7 DVI IN DVI video input 8 HDMI 1 IN 9 HDMI 2 IN HDMI video audio input 10 VGA IN D Sub VGA video input 11 DisplayPort IN DisplayPort video input 12 PC LINE IN Audio input for VGA source 3 5mm stereo phone 13 RJ45 IN 14 RJ...

Страница 21: ...isplay information about current activity 7 NAVIGATION buttons Navigate through menus and choose items 8 button Confirm an entry or selection 9 BACK button Return to the previous menu page or exit from the previous function 10 MUTE button Press to turn the mute function on off 11 COLOR buttons Reserved 12 NUMERIC buttons Enter text for network setting and set up ID for ID mode 13 FORMAT button Cha...

Страница 22: ...in 10 seconds will exit the ID Mode 3 If a wrong button is pressed wait 1 second after the red LED lights off and then lights up again then press the correct digits again 4 Press ENTER button to confirm The red LED blinks twice and then lights off NOTE Press NORMAL button The green LED blinks twice indicating the display is in normal operation It is necessary to set up the ID number for each displ...

Страница 23: ...flammable liquid or gas and a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas Note Remove the batteries from the battery compartment when not using for an extended period of time 3 3 4 Handling the remote control Do not drop or apply shock to the remote control Do not allow any liquid to get inside the remote control If wate...

Страница 24: ...MI video input HDMI Out HDMI IN HDMI 1 IN HDMI 2 IN AUDIO OUT Multimedia Player 4 2 Connecting a PC 4 2 1 Using VGA input PC VGA IN VGA AUDIO IN VGA Out D Sub 15 pin Audio Out VGA IN DP IN PC LINE IN 4 2 2 Using DVI input PC IR OUT PC LINE IN USB B HDMI 1 IN HDMI 2 IN VGA AUDIO IN Audio Out DVI Out DVI IN DVI IN ...

Страница 25: ...input HDMI Out HDMI IN HDMI 1 IN HDMI 2 IN PC 4 2 4 Using DisplayPort input PC DisplayPort Out DisplayPort IN DP IN 4 3 Connecting Audio Equipment 4 3 1 Connecting an external audio device Stereo Ampli er AUDIO OUT Audio In AUDIO OUT ...

Страница 26: ...onnector of DISPLAY 2 PC RJ45 IN RJ45 OUT RJ45 IN DISPLAY 1 DISPLAY 2 RJ45 Connect laptop USB to adaptor and connect to Control IN of DISPLAY 1 connect the Control OUT connector of DISPLAY 1 to the Control IN connector of DISPLAY 2 DISPLAY 1 PC DISPLAY 2 Control IN DB9 IN USB Control OUT Control IN RJ45 OUT DB9 female to RJ12 45 adaptor 4 4 2 Digital video connection Connect laptop DP to DP IN of ...

Страница 27: ...VI IN DVI DP OUT DP IN Connect laptop HDMI to HDMI IN of DISPLAY 1 connect the DP OUT connector of DISPLAY 1 to the DP IN connector of DISPLAY 2 PC DISPLAY 1 DISPLAY 2 HDMI IN HDMI DP OUT DP IN Connect laptop VGA to VGA IN of DISPLAY 1 connect the DP OUT connector of DISPLAY 1 to the DP IN connector of DISPLAY 2 PC DISPLAY 1 DISPLAY 2 VGA IN VGA DP OUT DP IN ...

Страница 28: ...l IN Control OUT DISPLAY 1 DISPLAY 2 NOTE 1 The remote control sensor of this display will stop working if the IR IN is connected 2 IR loop through connection can support up to 9 displays 3 IR in daisy chain via Control IN OUT connection can support up to 9 displays ...

Страница 29: ...o display the menu of Smart picture When there is no OSD menu on the screen press to display the menu of Audio source 6 1 2 Navigating the OSD menu using the display s control buttons 1 Press MENU button to display the OSD menu 2 Press or button to choose the item you want to adjust 3 Press button to enter the submenu 4 In the submenu press or button to toggle among items press or button to adjust...

Страница 30: ...ative to brightness control 1 Initial setting Brightness 75 in the range from 0 100 Power consumption 70 of maximum power consumption 2 Smart Power OFF no adaptation MEDIUM 80 of power consumption relative to current settings HIGH 65 of power consumption relative to current settings Color Space Color space setting RGB PC RGB Video REC601 REC702 Auto Local Dimming Turn the local dimming function On...

Страница 31: ... the Zoom mode is set to Custom Zoom Expands the horizontal and vertical sizes of the image simultaneously H zoom Expands the horizontal size of the image only V zoom Expands the vertical size of the image only H position Moves the horizontal position of the image left or right V position Moves the vertical position of the image up or down Auto adjust Press Set to detect and adjust H position V po...

Страница 32: ...siton PIP change PIP source PIP audio PIP reset Sub mode Select the sub mode Choose from Off PIP PBP Quick swap Off PIP PBP 2Win Sub Win1 Input Quick swap Switch main on top or sub on top PIP size Select the size of the sub picture in the PIP Picture in Picture mode Choose from Small Medium Large PIP position Select the position of the sub picture in the PIP Picture in Picture mode Choose from Bot...

Страница 33: ...ctions up down left or right Cooling fan Select for fan speed Off Default Auto Low Medium High RS232 routing Select the network control port Choose from RS232 LAN OPS RS232 LAN Boot on source Choose to select source when boot up Input select input source when bootup WOL Choose to turn on or off the wake on LAN function Choose from Off On Light sensor require Philips accessory CRD41 External Sensor...

Страница 34: ...nique ID number when multiple sets of this display are connected Monitor ID number range is between 1 to 255 The option are Monitor group Tiling matrix Auto ID Monitor ID Monitor ID Monitor group Tiling matrix Auto ID 1 1 1 End Monitor group The options are 1 254 1 254 Monitor group are supported The default setting is 1 Tiling matrix Refer to the following example for tiling matrix sets as 4 Note...

Страница 35: ...One Wire Auto Signal Detection Power Save Input resolution Set the resolution of the VGA input This is only required when the display is unable to detect the VGA input resolution correctly NOTE This item is functional for VGA input only The options are 1024x768 1280x768 1360x768 1366x768 1400x1050 1680x1050 1600x1200 1920x1200 Auto Determines the resolution automatically The selected settings will...

Страница 36: ...Position Example 5 x 5 screen matrix 25 displays H monitors 5 displays V monitors 5 displays 1 2 6 7 3 4 8 9 5 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 H monitors V monitors Position H monitors Select the number of displays on the horizontal side V monitors Select the number of displays on the vertical side Position Select the position of this display in the screen matrix Frame comp Top set...

Страница 37: ...electable then the real time clock should be adjusted at the moment in time set in the daylight saving on and off date At daylight start date the clock should be put forward 1 hour at 2 o clock At daylight stop date the clock should be put back 1 hour at 2 o clock The existing daylight on off menu item should be replaced with the following menu structure Menu item Daylight saving setup opens subme...

Страница 38: ...off WOL on auto off DC off Power off LED Red Power Save Power off LED Red Mode 2 TCP off WOL on auto on off DC off Power off LED Red Power Save Power Saving LED Orange Can be wake up Mode 3 TCP on WOL off auto on off DC off Back light off LED Red Power Save Back light off LED Orange Can be wake up Mode 4 TCP on WOL off no auto on off DC off Back light off LED Red Power Save Will not enter power sa...

Страница 39: ...46 85 024 30 1366x768 VESA DMT 47 712 59 790 31 1400x1050 VESA CVT 54 113 49 965 32 1400x1050 VESA CVT R 64 744 59 948 33 1400x1050 VESA CVT 65 317 59 978 34 1400x1050 VESA CVT 82 278 74 867 35 1600x1200 VESA DMT 75 000 60 000 36 1920x1080 VESA CVT 55 621 49 929 37 1920x1080 VESA CVT 67 158 59 963 DVI is not supported 38 1920x1080 VESA CVT R 66 587 59 950 39 1920x1200 VESA CVT 61 816 49 932 40 192...

Страница 40: ...0 000 VGA is not supported 71 3840x2160 CEA 861 F Format 97 135 000 60 000 VGA is not supported 72 4096x2160 CEA 861 F Format 98 54 000 24 000 VGA is not supported 73 4096x2160 CEA 861 F Format 99 56 250 25 000 VGA is not supported 74 4096x2160 CEA 861 F Format 100 67 500 30 000 VGA is not supported The PC text quality is optimum in HD 1080 mode 1920 x 1080 60Hz Your PC display screen might appear...

Страница 41: ...xel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When all are dark the three colored sub pixels together appear as a single black pixel Other combinations of lit and dark sub pixels appear as single pixels o...

Страница 42: ...S OF ALL TYPES 12 Note 1 or 2 adjacent sub pixel defects 1 dot defect 8 7 MURA Dark spots or patches may occasionally appear on some liquid crystal display LCD panels This is known within the industry as Mura which is a Japanese term for unevenness It is used to describe an irregular pattern or area in which uneven screen uniformity appears under certain conditions Mura is a result of the deterior...

Страница 43: ...ted Wipe the surface gently using only a cleaning cloth or a soft lint free cloth If the surface becomes dirty soak a soft lint free cloth in a mild detergent solution Wring the cloth to remove excess liquid Wipe the surface of the display to remove dirt Then use a dry cloth of the same type to dry Do not scratch or hit the surface of the panel with fingers or hard objects of any kind Do not use v...

Страница 44: ...incorrectly to underscan 3 If the image exceeds the screen size Scan Mode may need to be set to Underscan Use the Zoom mode or Custom zoom function in the Screen menu to fine tune display geometry and time frequency parameter Can hear sound but no picture Source signal cable is connected improperly Make sure that both video inputs and sound inputs are correctly connected Can see picture but no sou...

Страница 45: ...io Input 3 5 mm Stereo x 1 0 5V rms Normal IR Input 3 5mm Phone jack x 1 IR in RJ 45 Input Output RJ 45 Jack x 2 8 pin 10 100 LAN Port Control in Out RJ 45 Jack x 2 8 pin RS232 and IR pass through function HDMI Input HDMI Jack x 2 Type A 18 pin TMDS Video Audio MAX Video 720p 1080p 2160p Audio 48 KHz 2 Channel L R Supports LPCM only VGA Input D Sub Jack x 1 15 pin Analog RGB 0 7V p p 75Ω H CS V TT...

Страница 46: ... 2mm D_Wallmount Weight 26 17 Kg Gross Weight 35 8 Kg On Mode Power Consumption W 115 W Standby Power Consumption W 0 50 W Off Mode Power Consumption W 0 W Display Resolution Pixels 1920 x 1080 Network Standby W 2W Environmental Condition Item Specifications Temperature Operational 0 40 C Storage 20 60 C Humidity Operational 20 80 RH No condensation Storage 5 95 RH No condensation Altitude Operati...

Страница 47: ...is not possible or not commercially viable we may replace the product with a new or equivalent refurbished product with similar functionality Replacement will be offered at our discretion and the warranty will continue from the date of original purchase of the first date of purchase of the product Please note that all parts including repaired and replaced parts are covered only for the duration of...

Страница 48: ...ting Service Please check your user s manual before requesting service Adjustments of the controls discussed there may save you a service call WARRANTY PERIOD Warranty period for PHILIPS signage display is listed as below for areas not covered in this table please follow their warranty statement Standard warranty period for PHILIPS signage display is listed as below for areas not covered in this t...

Страница 49: ...ion Notes 12 IR connection 26 M Mounting in Portrait Orientation 14 Mounting on a Wall 13 N Navigating the OSD Menu 27 O Operating Instructions of Edge Alignment Kit 15 Operation 27 OSD Menu 27 OSD Menu Overview 27 P Package Contents 12 Parts and Functions 17 Pixel Defect Policy 39 R Remote Control 19 S Safety Instructions 1 T Technical Specifications 43 U Unpacking 10 Unpacking and Installation 1...

Страница 50: ...esponsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version V1 00 2022 06 10 ...

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