GB23
WelcomeEye Connect / Touch / 05/20
10. ACCESSORIES
WelcomeEye AddCompact -
DES 9300 DDE (ref.: 531005)*
WelcomeEye AddComfort -
DES 9500 DDE (ref.: 531003)*
WelcomeEye Cam -
DES 9900 CVC (ref.: 531007)
WelcomeEye Outdoor -
DES 9900 VOS (ref.: 531006)**
WelcomeEye Lock -
DES 1000 EDL (ref.: 531008)
WelcomeEye Lock -
DES 1100 EDL (ref.: 531009)
WelcomeEye Power -
DES 1000 DPS (ref.: 531010)**
WelcomeEye TAG -
DES 1000 ACI (ref.: 531011)**
* Refer to the complete WelcomeEye Comfort/Compact instructions available on the
www.philips.com website for more information.
** Refer to the complete WelcomeEye Connect/Touch instructions available on the www.philips.com
website for more information.
11. FAQ
Failure
Cause
Solution
• The monitor does not
turn on
• The monitor is not
connected to a
power source
• Verify that the power supply is
properly connected and turned on
• Check the polarity on the monitor
or at the power supply output
• Poor connection
or short circuit on
the line
• Resolve the connection problem
• Does not work when
installed for the first
time
• Connection error
• The device is equipped with major
protections. Disconnect the power
supply for at least 1mn, correct the
installation error and reconnect.
It should be noted that the
protections will not be of any help
if the product is directly connected
to 230VAC, and that this error is not
covered by warranty.
• Reversed polarity
of the supply
voltage
• Short-circuit on the
line
