Problem
Solution
The player does not respond to
– Aim the Remote Control directly at the sensor
the Remote Control
on the front of the player.
– Reduce the distance to the player.
– Replace the batteries in the Remote Control.
– Re-insert the batteries with their polarities (+/–
signs) as indicated.
Buttons do not work
– To completely reset the player, unplug the AC
cord from the AC outlet for 5-10 seconds.
Player does not respond to some
– Operations may not be permitted by the disc.
operating commands during playback.
Refer to the instructions of the disc jacket.
DVD Player cannot read
– Use a commonly available cleaning CD/DVD to
CDs/DVDs
clean the lens before sending the DVD
Player for
repair.
Menu items cannot be selected
– Press STOP twice before selecting the System Menu.
– Depending on the disc availability, some menu items
cannot be selected.
Unable to play DivX movies
– Check that the DivX file is encoded in ‘Home
Theater’ mode with DivX 5.x encoder.
DVD Player upgrades
– If a DVD does not play properly, contact Philips at 1-
800-531-0339 for assistance. Due to the
inconsistency of Disc formats provided by various
Disc manufacturers, your DVD Player may require a
playability enhancement. As DVD technology has
advanced, these enhancements have become both
common and easy to complete.
If you are unable to remedy a problem by following these hints, contact Philips.
Troubleshooting
