WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, please call 1-800-531-0039
for help.
Problem
Solution
No power
– Check if the AC power cord is properly connected.
– Press the STANDBY ON
B
on the front of the
DVD Player to turn on the power.
No picture
– Refer to your TV’s manual for correct Video In
channel selection. Change the TV channel until you
see the DVD screen.
– Check if the TV is switched on.
Distorted picture
– Sometimes a small amount of picture distortion may
appear, depending on the disc being played. This is
not a malfunction.
Completely distorted picture or
– Connect DVD Player directly to the TV.
black/white picture with DVD
– Make sure the disc is compatible with the DVD
Player.
– Ensure that the DVD Player’s TV Standard is set to
match that of the Disc and your TV.
No sound or distorted sound
– Adjust the volume.
– Check the audio cables and make sure both are
connected secured to the TV or Stereo Audio In jacks.
No audio at digital output
– Check the digital connections.
– Check if your receiver can decode MPEG-2 or DTS.
Make sure digital output is set to PCM Only.
– Check if the audio format of the selected audio
language matches your receiver capabilities.
Disc can’t play
– A DVD+R/CD-R must be finalized.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have recorded a Picture CD or MP3 CD
yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.
– Check the Disc’s Region Code. It must be 1 or ALL.
Picture freezes momentarily
– Check the disc for fingerprints/scratches and
during playback
clean with a soft cloth wiping from center to edge.
No return to start-up screen when
– Reset the unit by switching the player off, then on
disc is removed
again.
Troubleshooting
