Troubleshooting
37
Programming Problems
Buttons are not sending the correct commands
·
Check whether the button is learned globally or per device (see p. 23).
·
Check if you have defined the correct brands for your devices.
Macros do not work
·
Make sure the Remote ControlÕs sending eye is pointed towards the device
the entire time the macro is being executed.
·
Insert delays to allow devices to start up properly (see p. 31).
·
Check if you donÕt have included inactive buttons in your macro.
·
Check if you donÕt have reprogrammed the buttons. Macros do not store
commands, they store buttons. If you reprogram a button, the macro executes
the new command assigned to the button.
The TV goes blank or the input source changes
·
The device action for the device you selected might be programmed to switch
the input source. Operate the device without affecting the input source (see p.
15).
The Remote Control wonÕt learn, label or delete commands
·
If the label locked appears on the Remote Control icon, the device control
panels have been locked to prevent unwanted changes. You cannot modify or
delete commands for this device.
·
Make sure your devices are positioned as shown on page 20. Avoid
programming the Remote Control under bright fluorescent light: it might
affect the infrared signals.
·
Make sure the button you want to edit has a border. Borderless buttons cannot
be programmed.
The Remote Control wonÕt switch modes
·
When the batteries are low the Remote Control prevents you from switching
to customizing modes so that no customization can get lost. Replace the
batteries or recharge the battery pack (see p. 3).
The Remote Control is low on memory
·
The Remote Control displays a message to clean up the memory. The Remote
Control will do this by permanently removing devices and macro and timer
groups you have deleted.
Warning
Cleaning up memory can take 10 minutes or longer. Never remove batteries
during the clean-up process. This might damage the configuration file
resulting in loss of your customized commands.
