10
ENGLISH
Problem
Possible cause
Solution
Water droplets come
out of the soleplate.
The steam that was still present
in the hose has cooled down and
condensed into water. This causes
water droplets to come out of the
soleplate.
Steam away from the garment for a few seconds.
Steam and/or water
come out from under
the EASY DE-CALC
knob.
The EASY DE-CALC knob is not
tightened properly.
Switch off the appliance and let the appliance
cool down for 2 hours. Unscrew the EASY DE-
CALC knob and screw it back onto the appliance
properly. Note: Some water may escape when you
remove the knob.
The rubber sealing ring of the EASY
DE-CALC knob is worn.
Contact an authorised Philips service centre for a
new EASY DE-CALC knob.
Dirty water and
impurities come out
of the soleplate or the
soleplate is dirty.
Impurities or chemicals present in the
water have deposited in the steam
vents and/or on the soleplate.
Clean the soleplate with a damp cloth.
Too much scale and minerals have
accumulated inside the appliance.
Descale the appliance regularly (see chapter
‘Important - DESCALING’).
The iron leaves a shine
or an imprint on the
garment.
The surface to be ironed was uneven,
for instance because you were ironing
over a seam or a fold in the garment.
PerfectCare is safe on all garments. The shine or
imprint is not permanent and will come off if you
wash the garment. Avoid ironing over seams or
folds or you can place a cotton cloth over the area
to be ironed to avoid imprints at seams and folds.
The appliance does not
produce any steam.
There is not enough water in the
water tank (the ‘water tank empty’
light flashes).
Fill the water tank (see chapter ‘Using your
appliance’, section ‘Filling the water tank’).
The appliance is not hot enough to
produce steam.
Wait until the ‘iron ready’ light on the iron lights
up continuously.
You did not press the steam trigger.
Press the steam trigger and keep it pressed while
you iron.
The water tank is not placed in the
appliance properly.
Slide the water tank back into the appliance firmly
(‘click’).
The appliance is not switched on.
Insert the plug in the wall socket and press the
on/off button to switch on the appliance.
The appliance has
switched off. The light
in the on/off button
flashes.
The auto-off function is activated
automatically when the appliance
has not been used for more than 10
minutes.
Press the power on/off button to switch on the
appliance again.
The appliance
produces a pumping
sound.
Water is pumped into the boiler
inside the appliance. This is normal.
If the pumping sound continues nonstop, switch
off the appliance and remove the plug from the
wall socket. Contact an authorised Philips service
centre.
