Troubleshooting Tables
4-4
Troubleshooting
When you take a
measurement, the
data/holding results
light remains on
There may be a problem with
your telephone service or
your healthcare provider’s
connection
Perform the
CALL
button test as follows:
- Find the
CALL
button on the far right of
the back panel of the Home Hub/
TeleStation
- Press the
CALL
button for less than 2
seconds. The Home Hub/TeleStation
should beep once.
(For some Home Hubs, you may need to
use a pen or other pointed object to depress
the
CALL
button)
- Release the
CALL
button.
- In 10 seconds, the
using phone
light
should turn on and the Home Hub/
TeleStation will dial your healthcare
provider.
- After a few minutes, the
using phone
light and the
data/holding results
light
should turn off.
- If the
data/holding results
light turns
off, the Home Hub/TeleStation is operating
correctly. (It may take a few minutes for it
to turn off.)
- If the results above do not occur, contact
your healthcare provider.
Problem
Reason
Possible Solutions
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