15
10 Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with
the information below, visit
www.philips.com/
support
for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
The appliance does not work.
•
Put the mains plug in the wall socket and press
the on/off button on the front of the appliance
to switch on the appliance.
•
Make sure that the voltage indicated on the
appliance corresponds to the local mains voltage.
•
Fill the water reservoir with water.
•
Close the lid of the coffee bean chute.
When I use the grinder, the coffee is too weak.
•
Make sure the number of cups you select with
the 2-10 cups button is consistent with the
amount of water in the water reservoir. Please
keep in mind that the coffeemaker uses all the
water in the water reservoir.
•
Use the strength select button to set the coffee
strength to ‘strong’.
•
When you use coffee beans, make sure you
do not press the pre-ground coffee button, as
this switches off the grinder.
•
Use coffee beans of a stronger blend or flavour.
•
Make sure the selected number of cups is
consistent with the amount of water in the
water reservoir.
When I use pre-ground coffee, the coffee is
too weak.
•
Make sure the amount of pre-ground coffee in
the filter is consistent with the amount of water in
the water reservoir. Please keep in mind that the
appliance uses all the water in the water reservoir.
•
Use ground coffee of a stronger blend or flavour.
•
To increase the coffee strength, increase the
amount of pre-ground coffee or decrease the
amount of water.
7 Ordering accessories
To buy accessories or spare parts, visit
www.shop.philips.com/service
or go
to your Philips dealer. You can also contact
the Philips Consumer Care Centre in your
country (see the worldwide guarantee leaflet
for contact details).
8 Environment
•
Do not throw away the appliance with the
normal household waste at the end of its life,
but hand it in at an official collection point for
recycling. By doing this, you help to preserve
the environment.
9 Guarantee and
support
If you need information or support, please
visit
www.philips.com/support
or read the
separate worldwide guarantee leaflet.
ENGLISH
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