NEW ROYAL 06 SERVICE AND MAINTENANCE
Saeco International Group
Rev. 00 / July 2011
Page / 02
02
Noise
Is the sound normal
Crema
Blow on the coffee. Does the crema come back together
Is the crema colour correct (Hazelnut)
Temperature
Is the coffee temperature within spec
Grinder
Is the grinder noise normal
Steam
Steam
Does the steam work
Hot Water
Does the hot water work
Milk
(if applicable)
Cappuchino
Does the cappuccinatore produce good froth
Leakage
Leakage
14
Did the product leak during the testing
15
Draining the circuit (in winter)
Cleaning
Clean water reservoir, bean reservoir, brew chamber and conveyor
16
Clean and dry brew unit, coffee bin and drip tray.
Lubricating the brewing unit with suitable grease
External cleaning
Safety check
Earth leakage, Isolation test, resistor of earth wire grounding, as
requested in certain country's (VDE, ISO)
visueel
Check the mains cord for damages
Packing
18
Packing
Check completeness (accessories) according income log
19
Neatly pack the product
Documentation
NFF letter
Descaling instruction with changed procedure (S/C)
Other instructions according S/C
Repair report
Is there an answer to ALL consumer questions/complaints (see
complaint)
add set statistic and give, if needed clear instruction towards consu-
mer
Is it indicated which documents are added
Are there tips how to prevent issues
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