26
Troubleshooting
Problem
Possible cause
Solution
When I unplug the camera
in Windows ME or
Windows 2000, an error
message is generated.
Windows ME and 2000
have safety measures
installed that prompt
users with a warning
when detaching USB
connections with the
computer and camera
powered on.
Right-click the
Eject
Hardware
icon
on the
Windows Task Bar and
select
Eject Device
from
the pop-up menu. Follow the
screen instructions to unplug
your camera. If you see a
Try stopping the device
again later
message on
your PC screen, try closing
Photo Manager
first, and
then click on
.
Photos copied from my
computer to my camera
are not visible in Photo
Manager.
Photo Manager only
recognizes photos placed
in the date-labeled
subfolders that are
located in the
DCIM
folder of the camera's
memory.
Always copy the photos to
your
DCIM/100PHDSC
folder.
The
Whiteboard
processor
,
Enhancement
and
Hi-
res generator
icons are
grayed out when I select
multiple-photos.
Photo Manager can only
modify one photo at a
time using these tools.
Select a single photo and
then click the icon of the
tool that you want to use.
How can I access my
photos without going
through Photo Manager?
Photo Manager stores all
photos managed by it in
the
My Documents
folder.
Open the
My
Documents/My
Photos/Photo
Manager/film
folder. Your
images are organized there
by Album name. Select the
Album you'd like to work
with and the photos
belonging to that Album
become accessible.
