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• Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage,
ranging from redness to pressure ulcers. This condition is commonly known as bed sores.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet comfortable and safe. Millions of pets are comfortable while they wear stainless steel contacts.
Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you
may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found,
discontinue use until the skin has fully healed.
You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a rash or infection.
• The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an unintended correction.
• The Boundary Width of the system must be tested whenever an adjustment is made to the containment field to prevent unintended
corrections to your pet.
• If you use a collar and leash for training, be sure the extra collar does not put pressure on the contact points.
• Always remove your dog’s Receiver Collar before performing any Transmitter testing.
• If possible, DO NOT use an AC circuit protected with a Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD). In
rare cases, nearby lightning strikes may cause the GFCI or RCD to trip. Without power your dog may be vulnerable to escape. You
will have to reset the GFCI or RCD to restore power to the system.
• Do not install the Surge Protector if there is not at least 30 feet (10 meters) or more of wire between the electrical outlet and electrical
service panel.
• To prevent an unintended correction, after the Boundary Flags have been placed, be sure to set the static correction on the Receiver
Collar back to level 1 Tone Only.
• Plug the Surge Protector into a grounded (3-prong) outlet that is within 5 feet of the Fence Transmitter. ALWAYS use a grounded
(3-prong) outlet to ensure maximum protection.
• Do not remove the ground prong from the Surge Protector plug. Do not use a 3-prong plug to 2-prong outlet converter. Doing so will
make the Surge Protector ineffective against surges or spikes.
• Use care when mowing or trimming your grass not to cut the loop wire.
• Verify that the boundary loop and Transmitter wires connect to the proper Surge Protector terminals. Reversed connections will result in
an increased risk of surge related damage.
• For added protection, when unused for long periods of time or prior to thunderstorms, unplug from the wall outlet and disconnect the
loop boundary wires. This will prevent damage to the transmitter due to surges.
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