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The Receiver Indicator
Light is flashing every 4 to
5 seconds and I have just
installed a new battery.
• To reset the low battery indicator, remove the battery from the Receiver Collar. Discharge all power by
holding the correction level button down until the light is no longer illuminated. Reinstall battery.
I have an inconsistent
signal.
• Make sure Fence Transmitter is at least 3 feet from large metal objects or appliances.
• Make sure all Boundary Wire turns are gradual with a minimum 3 foot radius.
• Make sure the Boundary Wire is not running parallel to and within 10 feet of electrical wires, neighboring
containment systems, telephone wires, television or antenna cables, or satellite dishes.
• If a neighboring containment system may be causing an inconsistent signal, move the Boundary Wire farther
away from the neighboring containment system.
The Power and Loop
Indicator Lights are off.
• Check that the Power Adapter is plugged into the Fence Transmitter.
• Check that the Power Adapter is plugged in properly.
• If the system is plugged into a GFCI or RCD outlet, check to see if the circuit has been tripped. Reset the
GFCI or RCD circuit if required.
• Verify that the outlet is working properly by plugging in a known working item such as a radio.
• Try plugging into another 120-volt outlet.
• If the lights still do not come on, the Fence Transmitter and/or Power Adapter needs to be replaced. Contact
the Customer Care Center.
• If a Surge Protector is installed, unplug the Surge Protector and plug the power adapter directly into the
outlet. If the Transmitter operates without the Surge Protector, contact the Customer Care Center for a
replacement Surge Protector.
The Power Light is on, the
Loop Indicator Light is off,
and the Fence Transmitter
loop alarm is sounding.
• Check Boundary Wire connections at the Fence Transmitter for proper connection.
• Check for broken or damaged Boundary Wires at outside entry to the house.
• Perform the “System Test” (page 26) to determine if the Fence Transmitter or Surge Protector needs to be
replaced.
• If the Fence Transmitter is functioning properly, you have a break in your Boundary Wire. See the “Wire Break
Location Test” (page 27) section in this guide.
Additional Information
• Use care when using a weed eater or when digging near the Boundary Wire to prevent damage.
• The system should only be used with healthy pets. Contact your veterinarian if you have concerns about the medical
condition of your pet (medication, pregnant, heart conditions, etc.).
• The PetSafe
®
Stubborn Dog In-Ground Fence
™
is for residential use only.
• The Static Correction will get your pet’s attention, but will not cause harm. It is designed to startle, not to punish.
• Test the Receiver Collar at least once a month to verify that it is functioning properly. Check that it activates at the Boundary
Wire. Battery life depends upon how often the Receiver Collar is activated.
• Remove the Receiver collar from your pet when indoors for the comfort of your pet.
• Never leave the Receiver Collar on your pet for more than 12 consecutive hours.
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