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34
Troubleshooting
The Receiver Collar has
injured my pet’s neck.
• Failing to follow the important safety information at the
front of the Operating and Training Guide has caused
pressure ulcers. Some descriptions of advanced
pressure ulcers describe the sores as looking like burns
on the dog’s neck. Be assured that electronic collars do
not use enough energy to create electrical burns. The
energy in an output pulse is only a few thousandths of
a Joule; it is similar in nature to the static pulse that you
may feel when getting out of your car. In some cases,
pressure ulcers are described as chemical burns.
The RFA-67 battery is sealed when installed in the
Receiver Collar housing. This sealing makes it virtually
impossible, without misuse or abuse, for your Receiver
Collar battery to leak onto your pet’s neck. Please
review and follow the important safety information
starting on page 3, and the instructions under the
heading “Fit the Receiver Collar” on page 19.
