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Never use the training collar to correct or eliminate any form of aggressive behaviour. If you are unsure if your dog is
aggressive, please consult your veterinarian or a certified trainer.
Find the Best Stimulation Level for Your Pet
Important: Always start at the lowest level and work your way up.
The Remote Trainer has 1 tone, 1 vibration, and 15 static stimulation levels. This allows you to choose the stimulation
level that is best for your pet. We recommend training with tone and vibration, or the lower levels of static
stimulation when needed. In most cases static levels 1
–
7 will be adequate for your training needs. Levels 8
–
15 are
locked as a reminder that you are moving to higher stimulation levels.
Once you have placed the train
ing collar on your pet, it is time to find the “recognition level”. The “recognition level”
is the stimulation level that your dog begins to notice. It should not make your pet uncomfortable. YOUR PET SHOULD
NOT VOCALIZE OR PANIC WHEN RECEIVING STIMULATION. IF THIS HAPPENS, THE STIMULATION IS TOO HIGH AND
YOU NEED TO GO BACK TO
THE PREVIOUS LEVEL. It may also be an indication that the collar is too loose and is only making intermittent contact.
Check the fit to ensure the contact points are touching your d
og’s skin but that there is still room for one finger to fit
between the contact point and your dog’s skin. No reaction at higher levels may indicate the collar is not fit properly
and that the contact points are not touching your dog’s skin (see “
Fit the Training Collar
”).
Follow the steps below to find your pet’s recognition level:
1.
Choose level 0, and press the upper right button continuously for 1 to 2 seconds. A slight change in your pet’s
behaviour, such as looking around in curiosity, scratching at his collar, or flicking his ears, indicates the recognition
level that is best for him.
2.
If your pet shows no reaction, repeat this several times before moving to static stimulation.
3.
Choose level 1 and press the upper right button continuously for 1 to 2 seconds.
4.
If your pet shows no reaction, repeat this stimulation level several times before moving up to the next level.
5.
Move up through the static stimulation levels until your pet reliably responds to the stimulation.
Note: The Remote
Trainer is preset with levels 8-15 locked. To unlock, press and hold both the up and down buttons on the left
simultaneously.
6.
If your pet continues to show no response at Level 15, check the fit of the tr
aining collar (see “
Fit the Training
Collar
”). You might also want to test it on your hand at a lower level to ensure the collar is working.
If you have tried all of these steps and your pet continues to show no reaction to the stimulation, please contact our
Customer Care Centre.
FREQUENTLY ASKED QUESTIONS
Is the static stimulation safe for
While the stimulation is unpleasant, it is harmless to
your pet.
my pet?
How old does a pet have to be
Your pet should be able to learn basic obedience commands such as “Sit” or “Stay”
before using the training collar?
and be at least 6 months old before using the trainer. The training collar may
be too large for dogs under 3.6 kg.
Once my pet is trained and has
Probably not. He may need to wear the training collar from time to time for
reinforcement.
been obeying my commands, will he have to continue to wear the training collar?
Are the collar and remote waterproof?
Yes.
How long should I continuously
The maximum amount of time you can deliver stimulation to your pet is 10 seconds.
