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petsafe.com
New Zealand Residents: 0800 543 054
Email:
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or
replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre
to obtain a Warranty Return number, prior to sending the Product. Failure to do so may delay in the repair or
replacement of the Product. If the Product is deemed to be faulty within 30 days from date of original purchase, Radio
Systems will organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be
included with the replacement Product for the return of the faulty Product. The Product must be returned within 7
days of receiving the replacement. If the Product is deemed to be faulty after 30 days from the date of original
purchase, the consumer will be required to return the Product to Radio Systems at the consumer’s own
expense.
Radio Systems will test and replace the faulty unit or its components and return to the consumer free of charge,
provided the Product is within its said warranty period. This warranty is in addition to other rights and remedies
available to you under the law. Radio Systems goods come with guarantees that cannot be excluded under the
Australia Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800
786 608 (Australia) or 0800 543 054 (New Zealand).
Compliance
Modification or changes to this equipment not expressly approved by Radio Systems Corporation may void the user’s
authority to operate the equipment.
Radio Systems Corporation declares under its own responsibility, that these products are in compliance with the
essential requirements under article 3 of the RED (2014/53/EU) and the RoHS Directive (2011/65/EU). Unauthorised
changes or modifications to the equipment that are not approved by Radio Systems Corporation may violate EU RED
regulations, could void the user’s authority to operate the equipment, and will void the warranty.
Hereby, Radio Systems Corporation, declares that these products are in compliance with the essential requirements
and other relevant provisions. The Declaration of Conformity can be found at:
www.petsafe.com/customercare/eu_docs.php
.
IC
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
ACMA
This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications
and Media Authority).
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must
be recycled. At the end of the product life, do not place it in the normal municipal waste system. Please check the
regulations in your area or return it to where it was purchased so that it can be placed in our recycling system. If these
options are not possible, please contact the Customer Care Centre for further information.
