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Customer Care Center 1-800-732-2677
Ensure a Proper Spray Pattern
For the PetSafe
®
Elite Remote Spray Trainer to perform properly, the nozzle must be positioned
correctly and there must be a clear path from the Spray Nozzle to your dog’s snout. Follow
these steps:
1. Make sure the PetSafe
®
logo on the front of the unit is upright
and the Spray Nozzle is angled out and pointing up towards the
dog’s snout.
2. For long-haired dogs, it may be necessary to trim the neck hairs
along the path of the spray. It is important that the spray reaches
the dog’s snout to be effective.
Do not shave the pet’s neck as this may increase
the risk of skin irritation.
To Fill and Refill the Spray
:
Remove the collar from your dog and turn the unit off.
:
Ensure the refill port is clean. Note: If any dirt or debris enters
the refill port when refilling, it could cause the unit to become
clogged and malfunction.
:
Hold the spray can upright and firmly press the nozzle down into
the Refill Port. Hold for 15 seconds and remove. Note: If spray
leaks out, you may need to press harder to complete the seal.
:
For optimal performance the Receiver Collar should be
refilled before each use.
:
Never fill the device while your dog is wearing it because it
may damage the Refill Port.
:
It is important that your dog’s hair doesn’t block the Spray
Nozzle. Try tying a bandanna (handkerchief) around your dog’s
neck, then place the spray collar over it. If necessary, you may
also consider trimming a little of the long hair around the dog’s neck for better spray effect.
:
Never fill the Remote Spray Trainer with any substance other than the one provided by
the manufacturer. Using another substance, as well as opening the device, will void the
manufacturer’s warranty.
:
The spray from the Remote Spray Trainer may stick to the hair under your dogs snout. Clean your
dog’s hair weekly with a washcloth and a mild hand soap. Rinse and dry your dog’s neck thoroughly.
:
If the spray accumulates on the Remote Spray Trainer, wipe the receiver clean with a damp
cloth and dry thoroughly.
Do not puncture or incinerate the spray collar or the refill canister. Do not
expose to extreme heat or store at temperatures above 113°F.
Refill canisters are available. Choose from citronella or unscented spray. Contact the Customer
Care Center or visit our web site at www.petsafe.net to locate a retailer near you.
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