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Warranty
Three Year Non-Transferrable Limited Warranty
This product has the benefi t of a limited manufacturer’s warranty. Complete details of
the warranty applicable to this product and its terms can be found at
www.petsafe.net and/or are available by sending a stamped addressed envelope
to Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square,
Dundalk, Ireland.
Australia/New Zealand –
In compliance with the Australian Consumer Law,
Warranties Against Defects, effective January 1, 2012, warranty details of this
Product are as follows:
Three Year Non-Transferrable Limited Warranty
What is covered:
Radio Systems Australia Pty Ltd (hereinafter referred to as
“Radio Systems”) warrants to the original retail purchaser, and not any other
purchaser or subsequent owner, that its product, when subject to normal and proper
residential use, will be free from defects in material or workmanship for a period of
three (3) years from the purchase date. An “original retail consumer purchaser” is
a person or entity who originally purchases the Product, or a gift recipient of a new
product that is unopened and in its original packaging. When serviced by Radio
Systems Customer Service, Radio Systems covers labor and parts for the fi rst three
years of ownership; after the fi rst three years, a service or upgrade charge will
apply relative to replacement of the product with new or refurbished items at Radio
Systems' sole discretion.
The limited warranty is non-transferrable and shall automatically terminate if the
original retail consumer purchaser resells the Radio Systems product or transfers
the property on which the Radio Systems product is installed. This Limited Warranty
excludes accidental damage due to dog chews; lightning damage; or neglect,
alteration, and misuse. Consumers who purchase products outside of Australia,
New Zealand, or from an unauthorized dealer will need to return the Product to the
original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades
for change of mind, or for any other reason outside of these Warranty terms.
Claims Procedure
Any claim made under this Warranty should be made directly to Radio Systems
Australia Pty Ltd Customer Care Centre at:
Radio Systems Australia Pty Ltd
PO Box 765, Mudgeeraba QLD 4213
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To fi le a claim, a proof of purchase must be provided. Without a proof of purchase,
