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Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck
may cause skin damage, ranging from redness to pressure ulcers. This condition is commonly
known as bed sores.
• Avoid leaving the collar on the pet for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the pet’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable
while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may
find after some time that your pet is very tolerant of the collar. If so, you may relax some of these
precautions. It is important to continue daily checks of the contact area. If redness or sores are
found, discontinue use until the skin has fully healed.
You may need to trim the hair in the area of the Contact Points. Never shave the pet’s neck; this
may lead to a rash or infection.
To prevent an unintended correction, do not perform set up procedures while the Receiver Collar
is on your pet.
If you are using a collar and leash for training, be sure the extra collar does not put pressure on the
Contact Points of the Receiver Collar.
