Per-Eko KSW, Инструкция по эксплуатации

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PER-EKO type KSW & KSW PLUS – Instruction Manual
WARRANTY TERMS AND CONDITIONS

A warranty card without date, factory stamps and signatures is considered invalid.

In case of losing the warranty card, a duplicate warranty card will not be issued.

The warranty given for the boiler’s good working order is provided for a period of 24 months from the moment
the boiler has been purchased; the warranty is approved by the company and the reselling unit stamp and
signature of the seller.

The warranty period for welded connections is: 10 years from the production date for the KSW boilers and 5 years
from the production date for the KSW PLUS boilers .

The warranty given for welded connections is not tantamount to warranty for tightness of the whole boiler. The
warranty is therefore applicable strictly to the leakiness of welded connections.

The warranty is subject to extension from the date of declaring the repair to the day of informing the client that
the repair has been accomplished. That period is stated in the repair card and in the warranty card.

The factory is obliged to perform the repair during a period of no longer than 21 days from the date the client
reported the breakdown.

The boiler is subject to exchange once it has been declared by the factory that the boiler cannot be repaired.

The warranty card is the only document that allows the client to have the boiler repaired free of charge.

Quality complaints are to be declared in the nearest selling outlet or directly to the company, using the address
provided in the warranty card.

The warranty does not apply to: draught regulator, boiler connector, rope insulating the boiler door and tools
used for maintenance and cleaning.

The warranty for the electronic controller is provided by its manufacturer and enclosed together with other
documentation.
The warranty is not applicable in the cases of:

Using safety measures which are incompatible with the PN-91/B-02413 norm.

Connecting the boiler to a thermal closed cycle.

Starting the boiler with an insufficient amount of water inside it.

Breakdowns which resulted from overheating the boiler.

Repairs during the warranty period which had been carried out by either unqualified or unauthorized persons.

Breakdowns resulting from not following the instruction manual appropriately.
If the customer complaint turns out to be unjustified, the costs of service arrival will be covered by
the person responsible for declaring the breakdown.
The warranty will be acknowledged on condition that a cross valve is used in the system and that the
temperature in the boiler is at least 57˚C.