7
Ap
pend
ix
129
t
Memo
• In rare cases, the camera may not operate correctly due to
causes such as static electricity, etc. This can be remedied by
taking the battery out and putting it back in again. If the
camera operates correctly, it does not require any repairs.
Troubleshooting
Problem
Cause
Remedy
The camera does
not turn on.
The battery is not
installed properly.
Check the orientation of the
battery.
The battery power
is low.
Charge the battery.
The shutter cannot
be released.
The built-in flash is
being charged.
Wait until charging is finished.
There is no
available space on
the memory card.
Insert a memory card with
available space or delete
unwanted images.
Data is being
processed.
Wait until processing is
finished.
The lens aperture
ring is set to a
position other than
9
.
Set the lens aperture ring to the
9
position or select [Enable] in
[24 Using Aperture Ring] of the
E
4 menu. (p.123)
The autofocus
mode is set to
x
and the
subject is not in
focus.
Set the focus method to
w
and adjust focus manually.
Autofocus does
not work.
The subject is
difficult to focus
on.
v
cannot work well for low-
contrast objects (the sky, white
walls, etc.), dark colors,
intricate designs, rapidly-
moving objects, or scenery shot
through a window or a net-like
pattern.
Lock the focus on another
object located at the same
distance as your subject, then
aim at the target and take a
picture. Alternatively, use
w
.
The subject is too
close.
Move away from the subject
and take a picture.
The focus cannot
be locked.
f
is set for [AF
Active Area] of
Live View.
Set [AF Active Area] to
e
,
0
,
h
, or
i
The built-in flash
does not
discharge.
The flash mode is
set to
A
or
B
.
When the flash mode is set to
A
or
B
, the flash does not
discharge if the subject is
bright.
Change the flash mode. (p.59)
The camera is not
recognized when it
is connected to a
computer.
The USB
connection mode
is set to [PTP].
Set [USB Connection] to [MSC]
in the
D
3 menu.
Dust or dirt
particles appear in
images.
The CMOS sensor
is dirty or dusty.
Activate [Dust Removal] from
the
D
5 menu. The Dust
Removal function can be
activated every time the camera
is turned on and off.
Refer to “Sensor Cleaning”
(p.130) if the problem persists.
Problem
Cause
Remedy
