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PelPro Pellet Stove  •  8104-171B  •  10/21

PelPro Pellet Stove  •  8104-171B  •  10/21

pelprostoves.com

pelprostoves.com

32

33

Troubleshooting

Troubleshooting

Troubleshooting

Symptom  

Possible Cause

Corrective Action

Igniter does not 

turn off

Igniter short circuit.  The fuse will be blown and 

upon replacement of the fuse, the igniter will 

remain on when Stove has power.

Inspect wires, blowers, and power cord to find 

cause of short circuit.  Replace board and failed 

component.

Feed motor does 

not shut off

Feed motor short circuit.  The fuse will be blown 

and upon replacement of the fuse, the feed motor 

will remain on when Stove has power.

Open hopper to stop the feed motor.

Inspect wires feed motor, control board, and power 

cord to find source of short circuit.  Replace control 

board and failed component.

Stove fails to shut 

off.

Stove running in maximum or minimum

Turn dial control to Off position.  See Also, “Feed 

Motor Does Not Shut Off”. 

The Stove should go into a shutdown.

Large, lazy flame, 

orange color.  

Black ash on 

glass.

Dirty Stove.

Poor fuel quality, high ash content.

Incorrect air-fuel adjustment

Excessive feeding/Feed Motor locked on

Clean Stove, including fire pot and venting system.  

Clean exhaust path.  Try a different brand of pel

-

lets.

Turn fuel adjustment trim dial to COUNTER-

CLOCKWISE to increase combustion air speed; 

see trim pot adjustment section.

Follow corrective action for feed motor does not 

turn off symptom.

Excessive fuel 

spilling over the 

fire pot into the 

ash wells and/or 

excessive flame 

Excessive feeding/Feed Motor locked on

Follow corrective action for feed motor does not 

turn off.

Alarm

(LED Flashing RED) 

 

Possible Cause

Corrective Action

 

1 Flash: Empty 

Hopper

No fuel is delivered to the fire pot to sustain 

flame

Hopper empty (most likely)

Auger Jam (next likely)

No vacuum

Hopper lid open

Flame is evident but the exhaust probe is not 

able to recognize the hot exhaust temperature

Exhaust probe not attached to outlet

Exhaust path is dirty 

Fill the hopper, inspect the feed tube for jams, 

inspect the venting and firebox for obstructions 

and clean if necessary, inspect the exhaust 

blower to make sure it runs, or close the 

hopper lid.

Inspect and clean the exhaust outlet, firebox, 

fire pot, and behind the baffles.  Inspect the 

exhaust probe to see if it is securely attached 

to the side of the exhaust outlet.

2 Flashes: Exhaust 

Probe Fail

The exhaust probe 

senses a temperature 

of less than negative 

20 degrees Celsius or 

above 300 degrees 

Celsius.

The exhaust temperature is above or below the 

acceptable range.

Exhaust Probe Failure

Not plugged in

Failed component

Plug the probe into the board

Replace the component

3 Flashes: Ambient 

Probe Alarm

The ambient probe 

senses a temperature 

of less than negative 

20 degrees Celsius 

or above 70 degrees 

Celsius.

The ambient temperature is above or below the 

acceptable range.

Ambient Probe Failure

Not plugged in

Failed component

Plug the probe into the board

Replace the component

4 Flashes: Missed 

Ignition

During the ignition 

sequence the load 

does not ignite.  The 

Stove will automatically 

retry once from the first 

failed attempt.

Fuel

No fuel

Hopper Empty

Feed Jam

Feed doesn’t turn

Feed motor disconnected or failed

Fire pot

Fire pot Dirty so fuel is not near ignition hole 

in the fire pot

Igniter

No power

Debris in the end of the igniter chamber

Fill the hopper

Inspect and clear jam in the feed tube

Inspect the feed motor circuit (hopper lid must 

be closed, vacuum switch must be closed (ie 

exhaust blower on), and feed motor must be 

plugged in.

Clean the fire pot

Check leads and if the igniter works.  

Clean the end of the igniter chamber from 

inside the firebox (removal of the fire pot 

required for this step).

8 Flashes: Exhaust 

Over Temperature

The exhaust tempera-

ture has exceeded the 

allowable temperature.

Fuel

Feed Motor Locked On

Non-approved fuel used

Convection blower

Dirty

Failed

Installation

Installation configuration is tight allowing for 

limited air circulation around the Stove.  

Review the feed motor and feed rates.  Normal 

feed motor operation is on between 1* and 4* 

seconds out of every 7 seconds. (*depending 

on model and burn rate setting) 

If the feed motor does not turn off, replace the 

control board.

Review the fuel being used.

Clean

Replace

Review the installation and move if necessary.

Following correction of any alarm, turn the dial control to the OFF position, wait 10 seconds and turn back to desired 

setting OR unplug the Stove, wait 10 seconds then restore power.

Troubleshooting

Содержание PP150

Страница 1: ... could result in property damage bodily injury or even death Contact local building or fire officials about restrictions and installation inspection requirements in your area Note To obtain a French translation of this manual please contact your dealer or visit www pelprostoves com Pour obtenir une traduction francaise de ce manuel s il vous plait contracter votre revendeur ou visitez www pelprost...

Страница 2: ...damage For assis tance or additional information consult a qualified installer service agency or your dealer DANGER HOT SURFACES Glass and other surfaces are hot during operation AND cool down Hot glass will cause burns Do not touch glass until it is cooled NEVER allow children to touch glass Keep children away if you expect that children may come into contact with this Stove we recommend a barrie...

Страница 3: ...pour vous y référer Le non respect de ces instructions risque de provoquer des dommages des blessures voire la mort Communiquez avec les responsables en bâtiment ou des incendies de votre secteur au sujet des restrictions et exigences d inspection à l installation de votre région Remarque To obtain a French translation of this manual please contact your dealer or visit www pelprostoves com Pour ob...

Страница 4: ...tion and permits Placement Where you place your Stove can significantly affect its performance and safety For Canada the installation must conform to CAN CSA B365 Installing Your Stove Getting Ready Continued Pellet Venting Adding bends in the exhaust path restricts air flow reduces performance and provides a collection point for ash deposits requiring more frequent cleaning REQUIRED Use only 3 or...

Страница 5: ...minate below an air inlet It is recommended that at least 60 1 52m of vertical pipe be installed when Stove is vented directly through a wall this will create a natural draft which will help prevent the possibility of smoke or odor venting into the home during a power outage It will also keep exhaust from causing a nuisance or hazard by exposing people or shrubs to high temperatures The safest and...

Страница 6: ...or other component penetrates to the exterior of the structure 4 Mark and cut wall for venting penetration on exterior wall if needed 1 Pro Tips See venting manufacturer s required clearances to combustibles For horizontal installations the minimum clearance from exterior to termination cap is 6 you may want to increase to 18 clearance to minimize soot blow back on home exterior WARNING Do not ter...

Страница 7: ...m Vertical Vent Diameter 4 0 3 5 5 3 6 6 3 7 7 3 8 8 4 9 9 4 10 10 4 11 11 4 12 12 4 13 13 4 14 14 4 15 15 4 16 13 4 17 17 4 18 18 4 19 19 4 TWO 90 ELBOWS Total Horizontal Minimum Vertical Vent Diameter 2 5 3 3 6 3 4 7 3 5 8 3 6 9 3 7 10 4 8 11 4 9 12 4 10 13 4 11 14 4 12 15 4 13 16 4 14 17 4 15 18 4 THREE 90 ELBOWS Total Horizontal Minimum Vertical Vent Diameter 2 11 4 3 12 4 4 13 4 5 14 4 6 15 4...

Страница 8: ...nd flame will appear in fire pot 4 Convection blower will automatically turn on after the Stove heats up Convection blower will continue to run even after your Stove has been shut down Pro Tips Odors and vapors are released during initial startup after purchase burning your Stove on HI for 30 minutes will allow the paint to cure Open windows or doors for air circulation until burn off is complete ...

Страница 9: ...ntrol is set in off position Starting your Stove from an empty hopper 6 CAUTION During this process DO NOT Try to restart manually add pellets or use any type of accelerant Using Your Stove Wait 1 minute LED light will start flashing green once per second 2 1 4 3 5 6 7 8 9 10 LO OFF HI 0 1 2 3 4 1 2 3 4 O N AUTO AL A R M 2 1 4 3 5 6 7 8 9 10 LO OFF HI 2 1 4 3 5 6 7 8 9 10 LO OFF HI 0 1 2 3 4 1 2 3...

Страница 10: ...ions or refer to troubleshooting Red 4 Blinks Missed ignition refer to troubleshooting Red 8 Blinks Exhaust gas over temperature refer to troubleshooting Using Your Stove Comfort Settings Control your comfort with a single dial OFF setting Used to turn your Stove off LO setting Your Stove will continue to run on low regardless of room temperature LED light will be steady amber 1 through 10 setting...

Страница 11: ...O 1 3 2 5 4 Turn dial to OFF position Auger stops feeding pellets Blowers continue to run until after the exhaust temperature has cooled Turning Your Stove Off CAUTION Smoke Hazard Turn dial control to OFF let Stove completely cool and exhaust blower must be off Now you can unplug Stove before servicing Smoke spillage into room can occur if Stove is not cool before unplugging LED light will flash ...

Страница 12: ...or Inspection The gasket between the glass and firebox should be inspected periodically to make sure there is a good seal Zone 2 Stove Body Convection Blower Remove right and left side panel to access and remove convection blower Vacuum any debris from the fan blades and blower housing Hopper Empty hopper of any pellets Vacuum any remaining pellets debris from the hopper MONTHLY AS NEEDED OR CAUTI...

Страница 13: ... extremely hot fire in the chimney flue this may damage the chimney or even destroy your home Your chimney should be inspected once every few months during the heating season to determine if a creosote or soot buildup has occurred If creosote or soot has accumulated it should be removed to reduce the risk of a chimney fire 1 Zone 1 Zone 3 Zone 3 Zone 2 Zone 2 Zone Replacement Parts Replacement par...

Страница 14: ... screws 5 Remove the exhaust blower and gasket 6 Check for degradation on the gasket and replace if necessary using the gasket included in the kit 7 Re install in reverse order Replacement kit 812 4400 Replacement Parts Zone 3 Back of Stove Replacement Parts 1 Zone 1 Zone 2 Zone 2 Zone 3 Zone 3 Zone Snap Disc 1 Turn the dial control to the off position Unplug the power to the unit 2 Using 2 Philli...

Страница 15: ... to remove feed assembly from feed tube 7 Re install new feed assembly in reverse order ensuring that the top of the feed bushing is in place and the busing end cap is symmetrical in the feed tube chamber prior to final tightening of the retaining screws Silicone the end cap to the feed tube 8 Plug the feed motor leads back in and restore power Replacement kit SRV7077 014 Troubleshooting Pro Tip C...

Страница 16: ...r close lid securely Remove right side panel to access and confirm vacuum switch is clear and connected at both ends Confirm all exhaust blower connections are secure Confirm the feed assembly and motor are clean and clear of debris Confirm exhaust path is clean and clear Zone 3 Troubleshooting Blockage Related Fire starts but goes out Confirm firebox is clean and clear Zone 1 Ensure fire pot hole...

Страница 17: ...the hopper lid Inspect and clean the exhaust outlet firebox fire pot and behind the baffles Inspect the exhaust probe to see if it is securely attached to the side of the exhaust outlet 2 Flashes Exhaust Probe Fail The exhaust probe senses a temperature of less than negative 20 degrees Celsius or above 300 degrees Celsius The exhaust temperature is above or below the acceptable range Exhaust Probe...

Страница 18: ...age 38 for complete warranty information Components Covered Warranty Period Parts only Labor not included Electrical 1 Year Steel Parts excluding fire pot 5 Years All replacement parts are covered for remainder of original warranty period or 90 days whichever is longer 90 Days Still having trouble Access additional resources at pelprostoves com troubleshooting Support Ordering Parts Please review ...

Страница 19: ...tector on each floor of your home Stove Certification Series PP150 Laboratory UL LLC Safety Report No MH60687 Type Solid Fuel Room Stove Pellet Fuel Burning Type Standard ASTM E1509 12 and ULC S627 00 Room Stove Pellet Fuel Burning type and UM 84 HUD Mo bile Home Approved Note This wood stove needs periodic inspection and repair for proper operation It is against federal regulations to operate thi...

Страница 20: ...ed Some states do not allow exclusion or limitation of incidental or consequential damages or limitations of implied warranties so the limitations or exclusions set forth in this limited warranty may not apply to you This limited warranty gives you specific legal rights and you may have other rights which vary from state to state Warranty is void if the PelPro Stove has not been installed operated...

Страница 21: ...embly Kit SRV7093 024D Y 5 5 Handle Black Phenolic Kit KS 5140 1442 Y 16 Feed Assembly Kit SRV7077 014 Y 16 1 Feed Motor SRV7000 670 Y 16 2 Feed Shaft Bushing Pkg of 2 7000 600 2 Y Power Cord 812 1180 Y Ambient Probe SRV7000 668 Y Component Pack SRV8104 028 Exhaust Probe SRV7000 669 Y Wire Harness SRV7093 184 Y Wire Clip Pkg of 10 7000 400 10 Y 5 Door Assembly 16 Feed Assembly Kit 5 4 5 3 5 2 5 1 ...

Страница 22: ...et Stove 8104 171B 10 21 PelPro Pellet Stove 8104 171B 10 21 pelprostoves com pelprostoves com 42 43 Reference Materials Reference Materials Reference Materials Maintenance Log Reference Materials Maintenance Log ...

Страница 23: ...PelPro Pellet Stove 8104 171B 10 21 pelprostoves com 44 Hearth Home Technologies 352 Mountain House Road Halifax PA 17032 ...

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