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Satisfaction Guaranteed (Return Policy)
We want you and your little one to be totally content with
your new Pello purchase. To make sure you and your child
love your new Pello, we offer a 60-day full refund guar-
antee. Sort of like buying a new pair of shoes, generally
wear them around a bit but don’t wear them out, and if they
don’t fit take them back. When trying out your Pello, try to
keep it in a clean condition. If you aren’t in love with it or
it doesn’t fit properly after 60 days, we will give you your
money back and pay for it to be shipped back to us. Shoot
us an email to arrange a return at info@pellobikes.com.
Warranty
We believe in our little bikes and think that you should too;
that’s why we offer a lifetime warranty on the frame and
fork for as long as you own the bike. For all the other parts
of the bike you are guaranteed for 2 years. (Warranty ap-
plies to original owner and does not include normal wear
and tear)
Spare Parts
We carry most of our parts in house; if you need something
extra, just ask, we’ve got you covered.
Contact
info@pellobikes.com
804-403-7551
Life’s an adventure, lets ride!