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Chapter 8 – Getting Help 

Other considerations 

While our support personnel will do their best to help you with your 
software related problems, we know that on occasion a problem can be 
traced to hardware or to another software application.  We will supply as 
much help as we can, but we can’t provide support for products 
manufactured or published by another company.  If you are having 
problems with your video display or printer, please make sure that you have 
the most current drivers for them.  These can usually be found by contacting 
your computer manufacturer directly. 

Finally, this product is designed to be used on PCs configured with the 
current versions of Microsoft Windows.  This means that we tested for 
those configurations, and not every operating environment that you might 
encounter.  Any non-standard hardware or software you have may be at the 
root of your problem.  If possible, please disable all such devices to be sure 
that they are not causing your problem. 

Technical support 

Unlike other companies you may have worked with, PCS provides technical 
support that is available using e-mail.  You might find that e-mail is a more 
satisfying way to get technical support.  You won’t be put on hold, and the 
technician will have time to fully consider your problems and formulate an 
answer. 

Technical support can be reached either from the bug reporting form on the 
support web site, or directly by sending e-mail to: 

 [email protected] 

To receive the fastest response to your technical questions, please include 
the responses to ALL of the following items in your e-mail.: 

• 

What is the exact sequence of events that created the problem?  Make 
sure that you can reproduce the problem by following the same series 
of steps. 

• 

What is the version number of UPStart?  To get the version number 
from the Help menu, choose About UPStart. 

• 

What is the type of computer you are using and what is the version of 
Windows in use?  The operating system version number can be found 
using the control panel 

System

 applet. 

• 

Provide the exact wording of any error messages. 

 

44 

The UPB 6-Button Controller User’s Guide 

Содержание PO-KPCW6

Страница 1: ...UPB 6 Button Controller User s Guide www pcslighting com Powerline Control Systems 19201 Parthenia Street Suite J Northridge CA...

Страница 2: ...epresent a commitment on the part of Powerline Control Systems Windows is a registered trademark and Windows NT is a trademark of Microsoft Corporation All other product names and services identified...

Страница 3: ...Unlinking A Wall Switch From A Controller Button 13 Manually Linking A Wall Switch To A Controller Button 13 Using UPStart to Change Pushbutton Behaviors 14 What Can Pushbuttons Transmit 14 What Are...

Страница 4: ...the 6 Button Controller 35 The Device Test Tab 35 Chapter 6 IR Remote Receiver 37 Chapter 7 Special Modes Of Operation 39 Setup Mode 39 Entering Setup Mode 39 Exiting Setup Mode 40 Factory Default Mod...

Страница 5: ...llow along with the examples in this guide or you may simply read this guide to get an understanding of the many things you can do with a UPB 6 Button Controller The Assumptions For the purposes of th...

Страница 6: ...UPB lighting and control system you will never have to worry about coming back later to fix or tweak the system UPStart is designed to interface to the powerline through a special device called a Powe...

Страница 7: ...x pushbuttons are labeled ON OFF A B C and D as well as a bright c and dim d button Controllers spread throughout your house can remotely command your Wall Switch Dimmers and other UPB devices to go t...

Страница 8: ...hat it uses to receive Infrared messages from an optional IR Remote Control UPB Communication Universal Powerline Bus UPB communication is a method of reliably communicating command control and status...

Страница 9: ...ne the black one is for line voltage 120V AC 60Hz and the white one is for neutral Figure 1 shows how the WMC6 connects to a typical UPB Lighting System WMC6 120VAC 60Hz Powerline ON A B C D OFF Figur...

Страница 10: ...Chapter 2 About Your UPB 6 Button Controller 6 The UPB 6 Button Controller User s Guide...

Страница 11: ...sed for a short time and then released and then quickly pressed again for a short time and released Hold The switch is pressed and held for at least seconds without being released Release The switch w...

Страница 12: ...he ON button will control the Wall Switch Dimmers as described in the figure below ON A B C D OFF ON Button Default Operation 100 100 100 Single Tap Fade to 100 Double Tap Snap to 100 Press Hold Fade...

Страница 13: ...ration The OFF button will control the Wall Switch Dimmers as described in the figure below ON A B C D OFF OFF Button Default Operation 0 0 0 Single Tap Fade to 0 Double Tap Snap to 0 Press Hold Fade...

Страница 14: ...D Button Default Operation 80 80 80 A Button Fade to 80 B Button Fade to 60 C Button Fade to 40 D Button Fade to 20 Fade Rate 3 3 seconds As can be seen the A Button is used to turn all of the Wall S...

Страница 15: ...e UP DN Buttons will control the Wall Switch Dimmers as described in the figure below ON A B C D OFF UP DN Button Default Operation Press and Hold UP Button Fade to 100 DN Button Fade to 0 Fade Rate 1...

Страница 16: ...ess the pushbutton that controls the scene All of the lights in the scene will go to their programmed levels 50 Step 2 Adjust the lights to the desired levels for the scene ON A B C D OFF Note All of...

Страница 17: ...times Press the pushbutton that controls the scene 10 times quickly Step 2 E F G H I J K L Manually Linking A Wall Switch To A Controller Button New links can easily be added to your Wall Switch Dimme...

Страница 18: ...vent occurs The possible UPB commands that can be assigned are summarized in Table 2 below Command Description Activate Commands all devices to go to their preset level at their preset fade rate Deact...

Страница 19: ...to activate a preset scene Off Button Mode In the Off Button mode the pushbutton will transmit an Activate command whenever it is single tapped or held Note it is up to the installer to configure the...

Страница 20: ...de Up command whenever it is held and a Fade Stop command when it is released This is usually used to emulate the top rocker switch of a Wall Switch Dimmer Bottom Rocker Mode In the Bottom Rocker mode...

Страница 21: ...n will alternate between transmitting an Activate command and a Deactivate command whenever it is single tapped It will also alternate between transmitting a Snap On command and a Snap Off command whe...

Страница 22: ...will control Wall Switch A which contains the same Link but won t affect Wall Switch B which doesn t contain the same Link Bedroom Lights Den Lights Den Lights All Lights On Den Lights Bedroom Lights...

Страница 23: ...ted with each Link see Figure 4 Bedroom Lights 85 Romance 47 Romance Powerline Links Pushbutton B is linked to Wall Switches A B by the Romance link Wall Switch Dimmers can store up to 16 Links Wall S...

Страница 24: ...ontroller to turn on your downstairs lights and the next pushbutton A to turn off your bedroom lights In this section we will go through the steps to necessary to use UPStart to link a Controller s pu...

Страница 25: ...e Link Names Dialog by pressing the Close button Step 2 Assign the Links to the Pushbuttons Now that we have created the Links we can assign them to the individual pushbuttons To do this we bring up t...

Страница 26: ...the pushbuttons it is time to configure how the pushbuttons transmit to the Wall Switches To do this we go back to the Transmit Components tab for the Controller Each pushbutton on this tab has a Mode...

Страница 27: ...ch Dimmer open its Edit Device Dialog In UPB terminology the dimmer presets on the Wall Switch Dimmer are considered to be Receive Components because they receive UPB messages on the powerline There i...

Страница 28: ...rolled by the Controller s pushbutton Step 5 Program The Configuration Into The Devices You may have noticed that there is a little red bar underneath one or more of your device icons This red bar sig...

Страница 29: ...red to as DN down The two pushbuttons can be configured to do anything that the other pushbuttons can do but they are usually used as Bright and Dim pushbuttons This chapter will explain the steps nec...

Страница 30: ...ors for the UP pushbutton to Use Last Link and Bright Button We also set the selectors for the DN pushbutton to Use Last Link and Dim Button About the Bright Button Mode The Bright Button Mode is desi...

Страница 31: ...cation success in field testing Changing Transmission Attempts The default Transmission Attempts is fine for most situations but what if you prefer something else Suppose you find one module that is h...

Страница 32: ...e device programming for later To accept this configuration into the network database we press the OK button Note This tab also has a selector for Transmit Type This selector is for future and advance...

Страница 33: ...xtinguish in such a manner that only one LED will be turned on at a time LED Tracking Furthermore the 6 Button Controllers are configured such that the LED indicators on multiple 6 Button Controllers...

Страница 34: ...LED Indicators track each other we would also like them to light up the LED indicators when an On type command is received and extinguish the LED indicators when an Off type command is received In UP...

Страница 35: ...hen you want the LEDs to indicate which scene is currently active in a room you will want all of the other LED to extinguish when the LED associated with the current scene lights up Another example is...

Страница 36: ...r High Medium Low Faint or None This chapter will explain the steps necessary to configure the Indicator Brightness for the 6 Button Controller By default the Indicator Brightness on the 6 Button Cont...

Страница 37: ...se whether you want Keypad Backlighting enabled or disabled This section will explain the steps necessary to configure the Keypad Backlighting for the 6 Button Controller By default the Keypad Backlig...

Страница 38: ...ialog has a special Options tab that is used for configuring options such as the Keypad Backlighting We go to the Options tab and uncheck the Enable Backlighting checkbox To program this configuration...

Страница 39: ...ab labeled Device Test that allows you to run a functional test on the selected device The Device Test tab for a 6 Button Controller is shown below From this tab you can test that your 6 Button Contro...

Страница 40: ...Chapter 6 IR Remote Receiver 36 The UPB 6 Button Controller User s Guide...

Страница 41: ...r 6 IR Remote Receiver This chapter is incomplete at this time At the time of this writing the IR Remote Receiver is not supported on the PCS 6 Button Controllers The UPB 6 Button Controller User s Gu...

Страница 42: ...Chapter 6 IR Remote Receiver 38 The UPB 6 Button Controller User s Guide...

Страница 43: ...n Controller will operate normally it will just be allowed to perform some extra operations needed for device setup Entering Setup Mode To enter the Setup Mode simply press and hold the 6 Button Contr...

Страница 44: ...e after approximately five minutes Factory Default Mode The 6 Button Controller can be set back to its factory default configuration by entering it into Factory Default Mode Once the 6 Button Controll...

Страница 45: ...Factory Default Mode by lighting its ON and OFF indicators ON A B C D OFF Press and hold both the A and D pushbuttons at the same time Step 2 Hold Note The ON and OFF indicators will light and all of...

Страница 46: ...Chapter 7 Special Modes Of Operation Note the 6 Button Controller does not time out of the Factory Default Mode 42 The UPB 6 Button Controller User s Guide...

Страница 47: ...are following the directions completely and carefully Our web site If you are still having problems the next place to look is the PCS Technical Support web site that contains extensive resources for...

Страница 48: ...t causing your problem Technical support Unlike other companies you may have worked with PCS provides technical support that is available using e mail You might find that e mail is a more satisfying w...

Страница 49: ...t the Edit Device operation and UPStart dies Now sometimes you can t reproduce the problem So give us suggestions For example if you have a problem where occasionally UPStart crashes try and determine...

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