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Warranty Service and Returned Merchandise Authorizations (RMAs)

55

OnSite Series Getting Started Guide 

5 • Contacting Patton for assistance

Return for credit policy 

•

Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment. 

•

30 to 120 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase 
price). 

•

Over 120 days: Products will be accepted for repairs only. 

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following: 

•

Completing a request on the RMA Request page in the 

Support

 section at 

www.patton.com

•

By calling 

+1 (301) 975-1000

 and speaking to a Technical Support Engineer

•

By sending an e-mail to 

[email protected]

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use 
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return 
shipping costs.

Содержание OnSite 07MOS10xx-GS

Страница 1: ...Started Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Part Number 07MOS10xx GS Rev B Revised October 25 2010 Important This is a Clas...

Страница 2: ...rt patton com Copyright 2010 Patton Electronics Company All rights reserved The information in this document is subject to change without notice Patton Electronics assumes no liability for errors that...

Страница 3: ...ntents 1 Product Overview 14 2 Application Overview 18 3 Installation Overview 23 4 System Management Access 39 5 Contacting Patton for assistance 53 A Compliance information 56 B Specifications 58 C...

Страница 4: ...forms 15 2 Application Overview 18 OS1052 Application 19 OS1063 Application 21 3 Installation Overview 23 Introduction 24 Unpacking and Inspection 24 Site Preparation 24 Site Environment 25 Planning Y...

Страница 5: ...cess to the System 43 Access through the Serial Port 43 Access through the Ethernet LAN Management Port 44 Web Based Management Interface 45 Launching the GUI Application 45 Autonomous Alarm Messages...

Страница 6: ...imensions 60 Weight 60 Cooling 60 Mounting 60 Power 60 Environment 60 Model OS1063 61 Trunk Interfaces 61 Client Interfaces 61 Expansion Modules 61 Configuration Port Capacity for 2 Expansion Slots 61...

Страница 7: ...n ETSI 300 mm Rack 31 12 Mounting the OS 10 System Chassis on a Wall 32 13 Wiring the OS 10 System for DC Power 36 14 Serial and LAN Management Ports on the Base OS1052 and OS1063 Systems 40 15 Detail...

Страница 8: ...Wire Specifications 33 7 OS 10 Power Options 33 8 Power Consumption 34 9 DC Wiring Requirements for the OS 10 System Chassis 35 10 Ethernet LAN Management Port Cabling Specifications 41 11 Pin Assign...

Страница 9: ...owing before unpacking your equipment Install the equipment in a secured enclosed and restricted access area ensuring that only qualified service personnel have access to the equipment Install the equ...

Страница 10: ...forms Precautions Notes and cautions which have the following meanings are used throughout this guide to help you become aware of potential problems Warnings relate to personal injury issues and Cauti...

Страница 11: ...LAN PSTN ports connections may have hazardous voltages present regardless of whether the device is powered ON or OFF PSTN relates to interfaces such as telephone lines FXS FXO DSL xDSL T1 E1 ISDN Voi...

Страница 12: ...posable aprons to minimize fiber particles on your clothing Dispose of all cut fiber optic pieces properly Thoroughly clean the work area when the installation is complete Electrostatic Discharge ESD...

Страница 13: ...e function and keyboard keys such as Shift Ctrl C and so on Are you ready All system messages and prompts appear in the Courier font as the system would display them dir Bold Courier font indicates wh...

Страница 14: ...14 Chapter 1 Product Overview Chapter contents Introduction 15 OnSite Platforms 15...

Страница 15: ...et LAN management port and one RS 232 serial port for access to the system man agement functions Remote access to OS 10 systems is possible through the use of an inband management channel that uses ei...

Страница 16: ...hows the front and back panels of the OS1052 base system without the expansion mod ules installed The OS1052 has eight built in E1 and two built in Ethernet 10 100BASE TX interfaces As a factory insta...

Страница 17: ...s on the base system When the system is equipped with two 21 port high density E1 HD E1 expansion modules the OS1063 provides access for up to 63 E1 ports See chapter 12 for a descrip tion of the futu...

Страница 18: ...18 Chapter 2 Application Overview Chapter contents OS1052 Application 19 OS1063 Application 21...

Страница 19: ...ed Guide 2 Application Overview OS1052 Application The advanced modular design of the Patton OnSite OS1052 provides unequaled flexibility in its class in terms of service offerings capacity and functi...

Страница 20: ...modules In only one RU the OS1052 supports expansion up to 50 E1 ports 18 Ethernet 10 100 ports The OS1052 incorporates next generation SDH features such as virtual concatenation VCAT link capacity ad...

Страница 21: ...ed Guide 2 Application Overview OS1063 Application The advanced modular design of the Patton OnSite OS1063 provides unequaled flexibility in its class in terms of service offerings capacity and functi...

Страница 22: ...nly one RU the OS1063 supports expansion up to 63 E1 ports 16 Ethernet 10 100 ports The OS1063 incorporates next generation SDH features such as virtual concatenation VCAT link capacity adjustment sch...

Страница 23: ...28 Space Requirements for the Rack 28 Securing the Rack 28 Tools and Equipment for Installation and Maintenance 29 OnSite System Installation 29 Mounting the Chassis to an EIA TIA 19 Inch Rack 29 Moun...

Страница 24: ...ote If anything appears to be damaged or you encounter problems install ing or configuring your OS 10 Series chassis contact customer ser vice 4 Check the expansion modules that may be located in each...

Страница 25: ...llowing precautions to help avoid equipment failures and reduce the possibility of environmentally caused equipment problems Maximum recommended operating temperature The maximum recommended operating...

Страница 26: ...0 C 122 F Install a reliable air conditioning and ventilation system Keep the ventilation in the wiring closet running during nonbusiness hours otherwise the equipment can overheat Maintain the follow...

Страница 27: ...system chassis Note If you system is shipped with the AC power option use an AC power cable appropriate for your country Check your local electrical codes and regulatory agencies for power cable requ...

Страница 28: ...ssis The best placement of the baffles depends on the airflow patterns in the rack which can be found by exper imenting with different arrangements Protective Grounding for the Rack and Chassis Use a...

Страница 29: ...ports depending on configuration Ethernet hub or PC with a network interface card for connection to Ethernet LAN ports Console terminal an ASCII terminal or a PC running terminal emulation software co...

Страница 30: ...igure 10 Mounting the OS 10 System Chassis in an EIA TIA 19 Inch Rack Mounting the Chassis to an ETSI Rack To install the OS 10 system chassis in an ETSI 300 mm rack see Figure 11 and follow these ste...

Страница 31: ...for adequate ven tilation 3 Secure the chassis using four 12 24 x 3 4 inch screws two screws for each side through the elongated holes in the L bracket nearest to the chassis and to the threaded hole...

Страница 32: ...ews to secure the brackets to the chassis four screws for each bracket Use a suitable screwdriver for this task Note For this rack configuration the L mounting bracket holes are flush with the bottom...

Страница 33: ...our site After installation and proper grounding of the OS 10 chassis you can connect the following Power wiring Cables for the fiber optic interface and Category 5 cables for E1 and Ethernet client s...

Страница 34: ...ur OS 10 system uses AC power connect it to a 15 A at 120 VAC or 10 A at 240 VAC circuit with over current protection Note The input voltage tolerance limits for AC power are 100 to 245 VAC Table 8 Po...

Страница 35: ...nal Electric Code an AWG 14 2 0 mm2 wire is required for DC input and safety ground wire Note The input voltage tolerance limits for nominal 48 VDC power sup plies is 36 to 72 VDC Wiring Procedure for...

Страница 36: ...F position 3 Strip the DC input wires that will connect the circuit to the DC power terminal block on the OS 10 sys tem to the appropriate length 4 Connect the positive lead of this circuit to ground...

Страница 37: ...or the provision of redundant A and B DC power inputs on the system Otherwise go directly to Step 10 to complete this task 7 Connect the positive lead of this circuit to ground See wiring 1 B on figur...

Страница 38: ...s using cable ties or similar appropriate cable tie downs 11 Turn on power to the DC circuit Note The green PWR power LED on the front panel is lit when the sys tem receives power from the DC source C...

Страница 39: ...rnet LAN Management Port 41 Serial Management Port 42 Gaining Access to the System 43 Access through the Serial Port 43 Access through the Ethernet LAN Management Port 44 Web Based Management Interfac...

Страница 40: ...edures for configuring and using the Orderwire communications port if the AUX port is factory installed General Overview The base OnSite OS 10 system provides two management ports from which you can a...

Страница 41: ...the signal pins on the RJ 45 plug Figure 16 Location of Signal Pins on the RJ 45 Plug Ethernet LAN Management Port The Ethernet LAN management port complies with the following standards IEEE 802 3u PH...

Страница 42: ...equired VT100 terminal emulation settings for the PC that connects to the serial port Table 11 Pin Assignments for the Ethernet LAN Management Port Signal Name Description RJ 45 Pin RXN Receive tip 3...

Страница 43: ...and password Note Only the Super user is able to perform the following task Note The user ID for the Super user is super all lowercase letters Note The factory assigned default password for the Super...

Страница 44: ...h Telnet The login prompt appears when the system terminates a previously active session through the SERIAL port Access through the Ethernet LAN Management Port To gain management access to the system...

Страница 45: ...ox 1 0 on Windows Solaris and Linux platforms The OnSight DM allows you to have full access to the system management functions These functions include the ability to set up or change all configurable...

Страница 46: ...escription of each frame You may now start to configure and operate the system using the GUI interface Note For proper display of the GUI interface you must set your browser to allow pop up windows Fi...

Страница 47: ...e expanded Management Access folder select Trap Receiver 4 On the SNMP Trap Receivers page click on Add 5 In the Add New Trap Receiver page type the Trap Receiver Address and Community String Note The...

Страница 48: ...linear and ring ADM subnetworks To display the OnSight NMS servers authorized to manage the OS 10 system see Figure 19 and follow these steps 1 Select the SYSTEM folder from the navigation menu 2 From...

Страница 49: ...AUX 1 on OS 10 Series Chassis The EOW port supports a 2 wire analog interface tip and ring with a nominal impedance of 900 ohm and A law PCM voice encoding The system carries the PCM encoded 64 kbit...

Страница 50: ...present but the Orderwire selection does not appear on the folder check first that the system is operating using Release 4 3 or above 4 On the Orderwire page check that the AUX Board shows Installed a...

Страница 51: ...nt Note For OS 10 nodes in a ring network one of the nodes must be set to Termination Point while the rest of the nodes are set to Intermediate Point This arrangement is necessary to prevent an audio...

Страница 52: ...oint the called station begins to ring if another telephone set is connected to the EOW port of that station Note To call and communicate with all EOW stations at once party line function dial 000 To...

Страница 53: ...r contents Introduction 54 Contact information 54 Warranty Service and Returned Merchandise Authorizations RMAs 54 Warranty coverage 54 Out of warranty service 54 Returns for credit 54 Return for cred...

Страница 54: ...e carefully tested before ship ment All of our products are backed by a comprehensive warranty program Note If you purchased your equipment from a Patton Electronics reseller ask your reseller how you...

Страница 55: ...g a request on the RMA Request page in the Support section at www patton com By calling 1 301 975 1000 and speaking to a Technical Support Engineer By sending an e mail to returns patton com All retur...

Страница 56: ...56 Appendix A Compliance information Chapter contents Compliance 57 EMC 57 Low Voltage Directive Safety 57 PSTN 57 Declaration of Conformity 57 Authorized European Representative 57...

Страница 57: ...visions of Directive 2004 108 EC relating to electromagnetic compatibility and Directive 2006 95 EC relating to electrical equipment designed for use within certain voltage limits The Declaration of C...

Страница 58: ...Operations 60 Management 60 Packet Intelligence 60 Dimensions 60 Weight 60 Cooling 60 Mounting 60 Power 60 Environment 60 Model OS1063 61 Trunk Interfaces 61 Client Interfaces 61 Expansion Modules 61...

Страница 59: ...x 6 E1 Base 8 Max 50 E3 DS3 Base Max 6 10 100Base TX Base 2 Max 18 Protection Linear MSP 1 1 SNCP I and SNCP N Bandwidth Connectivity and Provisioning Connectivity VC 12 VC 3 levels One way two way dr...

Страница 60: ...LAN using S Tag 802 1ad Tagging operations C Tag and S Tag add strip Flow Control 802 3x Rate Limiting Sustained and peak rates with 64 kbit s granularity for ports and VLANs QoS 4 levels with strict...

Страница 61: ...ax 6 E1 Base 21 Max 63 E3 DS3 Base Max 6 10 100Base TX Base Max 18 Protection Linear MSP 1 1 SNCP I and SNCP N Bandwidth Connectivity and Provisioning Connectivity VC 12 VC 3 levels One way two way dr...

Страница 62: ...LAN using S Tag 802 1ad Tagging operations C Tag and S Tag add strip Flow Control 802 3x Rate Limiting Sustained and peak rates with 64 kbit s granularity for ports and VLANs QoS 4 levels with strict...

Страница 63: ...63 Appendix C Terms and Acronyms Chapter contents Abbreviations 64...

Страница 64: ...rror Check CLI Command Line Interface CSU DSU Channel Service Unit Data Service Unit C Tag Customer assigned tag for example VLAN tag D DNU Do Not Use for synchronization E E1 European digital signal...

Страница 65: ...oring POST Power On Self Test ppm parts per million PRC Primary Reference Clock PRI Primary Rate Interface PSC Protection Switching Count PSD Protection Switching Duration R RS Regenerator Section RSO...

Страница 66: ...Acronyms T TDM Time Division Multiplexing TIA Telecommunications Industry Association TIM Trace Identifier Mismatch TNV Telecommunications Network Voltage TP Termination Point TU Tributary Unit TUG Tr...

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