Warranty Service and Returned Merchandise Authorizations (RMAs)
107
Digital Modem Adapter Getting Started Guide
10 • Contacting Patton for assistance
Return for credit policy
•
Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
•
30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase
price).
•
Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
•
Completing a request on the RMA Request page in the Support section at
www.patton.com
•
By calling
+1 (301) 975-1007
and speaking to a Technical Support Engineer
•
By sending an e-mail to
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please
use the original packing material that the device came in or pack the unit securely to avoid damage during
shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Содержание DIAMONDLINK 3201
Страница 12: ...About this guide Model 3201 G SHDSL Integrated Access Device User Guide 10...
Страница 19: ...17 Chapter 2 Product Overview Chapter contents Product Overview 18 Applications Overview 18...
Страница 22: ...2 Product Overview Model 3201 G SHDSL Integrated Access Device User Guide 20 Product Overview...
Страница 86: ...5 Specialized Configurations Model 3201 G SHDSL Integrated Access Device User Guide 84 IP Configurations...
Страница 96: ...6 Security Model 3201 G SHDSL Integrated Access Device User Guide 94 Intrusion Detection System IDS...
Страница 101: ...99 Chapter 8 Monitoring Status Chapter contents Status LEDs 100...
Страница 103: ...101 Chapter 9 Diagnostics Chapter contents Ping 96 Software Upgrades 96 Configuration 96 Procedure 96...
Страница 106: ...9 Diagnostics Model 3201 G SHDSL Integrated Access Device User Guide 104 Software Upgrades...
Страница 117: ...115 Appendix B Cable Recommendations Chapter contents DSL Cable 106 Ethernet Cable 106 Adapter 106...