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If this heater is being used in a commercial or rental installation or application it is the responsibility of
the purchaser to check with the local codes and ordinance officials, local fire officials, or safety officials
to be sure that heaters equipped for use with propane gas are acceptable. Be sure to find out if there
are specific restrictions or regulations that relate to the storage of multiple propane cylinders in a
commercial installation.
We make no claims as to the suitability of this product for any commercial or residential application.
WARNING: Chemicals known to the State of California to cause cancer, birth defects, or other
reproductive harm are created by the combustion of propane and other fossil fuels.
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Service & Warranty Information
To learn how to service and acquire replacement parts first contact your selling dealer/distributor or call us
directly at 949-474-3070 or e-mail us at
for assistance. Please provide us with the
model number and serial ID number for best possible service and support. Please be sure to fill-out your Patio
Comfort Warranty card so that we can have you on file. We will not use this information for any marketing
activities.
Our company has been in the quality leisure gas appliance business since 1966 and we want to be sure that
you are happy with our products and support services.
Be sure to use only genuine
Patio Comfort
replacement parts for your heater. Use of unauthorized parts or
modification of our parts will void the heater warranty and could create personal injury or property damage.
Always be sure that your heater is cool to the touch before attempting any service or maintenance procedures.
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Warranty
Patio Comfort
will cover:
Patio Comfort
heaters are warranted against any defects in parts for a period of
1 year from the date of
purchase with original purchase receipt.
We will warranty against structural defects all external
stainless steel components (posts, bases, & decorative covers) for 5 Years from date of purchase.
This ONE-YEAR Consumer warranty is only applicable for consumer or residential applications. We offer a
120-day warranty protection for heaters that are used in a commercial or rental application. Commercial
warranty does NOT cover emitters, ignition, or burners) or component failure caused by abuse,
transportation, or misuse.
This warranty is valid from the original date of purchase and is transferable. Please keep your original
sales receipt or invoice. Proof of purchase is required to obtain warranty replacement. Patio Comfort
retail dealers or distributors do NOT have the authority to modify, alter, or in any way change the product
or the terms and conditions of this warranty.
We will NOT cover the following:
Freight charges to our facility in Irvine, California (We will pay all return freight costs)
Assembly or installation costs
Improper assembly or improper hook-up
Damage or repairs that result from spiders or other insect nesting
Damage due to weather conditions or lack of proper maintenance and cleaning
Normal maintenance or burner adjustments
Cleaning or period general maintenance
Shipping or freight damage
Service provided by an unauthorized agency or service person
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