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TROUBLE SHOOTING GUIDE
If you are having this problem:
If this condition exists:
You will need to do the following:
1 6
The pilot light won’t light
Cylinder valve is closed
Air in gas lines
Reg. not fully engaged into tank
Low gas pressure with cylinder valve
open
Igniter is not sparking
Open valve at cylinder. Turn cylinder
valve in counter-clockwise direction
Purge air by holding control knob at
“PILOT” position for at least two
minutes until you smell gas.
Hand tighten firmly. Check regulator
and ACME1 adapter for leaks or
damage
Check fuel level. Replace or refill
cylinder
Use match to light pilot through access
hole at base of heater head. Seek
service or check igniter wire
connections. Replace igniter if
required.
The pilot after initial lighting
will not stay lit
There may be a leak in the system that
has been detected by the safety
system in the regulator.
Dirt build up around pilot orifice
Thermocouple is not operating
properly
High wind condition blowing out pilot
flame
1 7
Check connections at hose to feed line
and feed line to heater head. Be sure
regulator hand wheel is fully tightened
going into tank.
Clean pilot orifice
Depress Knob in Pilot position for full 30
seconds. Replace Thermocouple
Put heater in more protected location.
Do not use heater in winds in excess of
10 MPH. Do not use heater in high
wind conditions, rain, or at temperatures
below 40 degrees F.
1 8
Main burner will not light
Gas Pressure is low
Blockage in main burner orifice
Safety System has detected a leak
Control knob is not in “ON” position
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Turn cylinder off and replace
Clear Spider web or other blockage
Turn tank off. Wait 5 minutes. Check
both fuel line connections. Reinsert
regulator tighten firmly and retry
Turn knob to “ON” Position
Burner Flame Is Low or
Emitter grid does not glow
evenly.
Please note: Bottom 1” of
emitter grid normally does not
glow.
Gas Pressure is low
Control knob not set to “ON” Position
Outdoor temperature is below 40
degrees Fahrenheit and tank is less
than 20% full.
Heater is not on a level surface
Turn cylinder off and refill cylinder
Turn knob to “ON”
Refill tank and use full cylinder better
yet go inside!
Reposition heater onto hard and level
surface.
Carbon build up on emitter
grid or thick black smoke
coming from head
Dirt or film on reflector or emitter grid.
Blockage in burner
Gently clean reflector or emitter
Clear spider webs or debris
Remove burner and remove blockage
and check burner ports for blockage
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