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© 

AEI CORPORATION 2005

 

23

NATURAL GAS HEATER TROUBLE SHOOTING GUIDE

 

If you are having this problem: 

If this condition exists: 

You will need to do the following: 

 
 
 

The pilot light won’t light 

 
 
 
 
 
 
 
 
 

1) Shut-Off Valve at House gas is off. 
 
 
 
2) Quick Disconnect couplers are not 
    engaged properly. 
 
 
3) Air or debris in fuel lines. 
 
 
 
4) Igniter is not sparking. 

1) Open shut off valve. Turn black knob 
    on valve in counter-clockwise 
    direction 
 
2) Check quick disconnect/nipple 
    engagement. Pull back sleeve and 
    engage fully.  
 
3) Purge air by holding control knob at 
   “PILOT” position for at least two 
    minutes until you smell gas. 
 
4) Use match to light pilot through 
    access hole at base of heater head.   
    Seek service or check igniter wire    
    connections.  Replace igniter or wire 
    if required. 

 
 
 

The pilot, after initial lighting, 
will not stay lit 

 
 
 
 
 
 
 
 
 
 

1) There may be a leak in the system. 
 
 
2) Dirt build-up around pilot orifice. 
 
 
3) Thermocouple is not operating 
    properly. 
 
 
 
4) High wind condition blowing out pilot 
    flame. 
 
 
 

1) Check connections at hose to feed  
    line and feed line to heater head.   
 
2) Clean pilot orifice with compressed 
    air. 
 
3) Depress Knob in “Pilot” position for  
    full 30 seconds. Remove emitter grid 
    and     replace thermocouple.  Use 
    only Patio Comfort thermocouples  
    and parts. 
 
4) Put heater in more protected 
    location.  Do not use heater in winds  
    in excess of 10 MPH.  Do not use  
    heater in high wind conditions, rain,  
    or at temperatures below 40° F. 

 
 
Main burner will not light 

 
 

1) Gas Pressure is low. 
 
 
2) Blockage in main burner orifice. 
 
 
 
 
3) Control knob is not in “ON” position. 

1) Check pressure of fuel line.  Heater 
    requires minimum 6” W.C. to shut off. 
 
2) Clear Spider web or other blockage. 
    . 
 
3) Turn knob to “ON” Position. 

Burner flame Is low or emitter 
grid does not glow evenly. 
Please note:  
 
Bottom 1-2” of emitter grid 
normally does not glow.

 

 
1) Gas pressure or gas volume  is too 
low.    Control knob not set to full  “ON” 
Position 
 
2) Heater is not on a level surface 
 

1) Have gas pressure checked by gas  
    technician. Turn knob to “ON”. 
 
2) Reposition heater onto hard and level 
    surface. 

Carbon build up on emitter 
grid or thick black smoke 
coming from head 

 

1) Dirt or film on reflector or emitter 
    grid. 
2) Unit is not being operated in  
    full “ON: 
3) Blockage in burner head, venturi 
    tube, or orifice. 
 

1) Gently clean reflector or emitter. 
    Clear spider webs or debris. 
2) Heater must be operated in  
    FULL “ON” setting. 
3) Remove burner and check for burner 
    ports for blockage. 

Содержание NPC05

Страница 1: ...ree to call us at 949 474 3070 Monday through Friday 7AM to 4PM Pacific Time General Hazard Warning Improper installation adjustment alteration service or maintenance of this product can cause injury...

Страница 2: ...l fittings and connections with a soapy solution prior to use Never use an open flame or open flame device 6 Certain items or materials when stored under the heater or too close to the heater head wil...

Страница 3: ...d The appliance is operating properly when there is a nice cherry red glow seen better at night coming from the emitter grid starting two to three inches from the bottom of the emitter grid Wind gusts...

Страница 4: ...k you very much for purchasing a Patio Comfort Patio heater This manual contains very important information detailing the proper assembly operation and maintenance of this product This product has bee...

Страница 5: ...RUCTIONS STEP 1 11 ASSEMBLY INSTRUCTIONS STEP 2 TO 4 12 ASSEMBLY INSTRUCTIONS STEP 5 TO 7 13 ASSEMBLY INSTRUCTIONS STEP 8 TO 9 14 ASSEMBLY INSTRUCTIONS STEP 10 TO 12 15 ASSEMBLY INSTRUCTIONS STEP 13 T...

Страница 6: ...dized Aluminum Stainless Steel Heaters Major Components Series 304 Stainless Base socket 66 post emitter grid decorative sleeve base cover plate and burner Ballast Weight Powder Coated Cast Iron Other...

Страница 7: ...ugh we exercise extreme quality control procedures occasionally we will have a missing part or a part may have been damaged in transit If anything is missing please contact your local Patio Comfort de...

Страница 8: ...AEI CORPORATION 2005 8...

Страница 9: ...ACCESS HOLE SS 1 12 1012 PAN ASSY SS 1 39 5139 PAINT POST ACCESS HOLE 1 13 1013 PERFORATED BODY 1 4140 ACCESS PANEL HOLE 22 SS 1 14 1014 PILOT SHIELD 1 40 5140 ACCESS PANEL HOLE 22 PAINT 1 15 1015 EL...

Страница 10: ...nd to be faulty in any way PLEASE NOTE The proper assembly of this heater requires basic mechanical skills Proper assembly and installation is the responsibility of the customer All repair or services...

Страница 11: ...ion must comply with the ANSI Z223 1 1984 entitled the National Fuel Gas Code In Canada in the absence of a local building code requirement it must comply with the National Standards of Canada CA CGA...

Страница 12: ...lock washer is installed first against post and then flat washer at post to socket connection See Figure 2 B Figure 2A Figure 2B Step 3 Slide 3 diameter stainless steel slip collar over post The slip...

Страница 13: ...f hose and regulator feed line assembly is visible through rectangular access slot at bottom of post This assembly has been pre assembled for you and leak tested Just to be safe we will ask you to lea...

Страница 14: ...ation coupler shut off valve onto your gas line Your line may be larger than so it must be reduced to in order to attach the shut off valve This is a very safe and convenient system so please do not t...

Страница 15: ...emedied before going any further Please re tighten leaking fitting and once again check with a soapy water solution Most leaks are the result of not tightening the fittings adequately 5 If you cannot...

Страница 16: ...line valve assembly and pilot assembly See Figure 14 Figure 15 Always be sure to use the dust plug when the heater is not in use See Figure 15 Please Note The end of the hose set that attaches to your...

Страница 17: ...more importantly to maximize the safety to you and your family Our unique double quick connect system allows you to safely detach the hose set from the heater when not in use If your dealer has not in...

Страница 18: ...UT NATURAL GAS First of all natural gas is a safe clean convenient and cost effective fuel You will never have to worry about running out of fuel for your natural gas heater in the middle of an outdoo...

Страница 19: ...must be maintained at all times We recommend the heater be no closer than 27 inches from any combustible vertical or horizontal wall or have any combustible material within 20 inches of the top of the...

Страница 20: ...it might take for the air to be purged from the hoses and feedline delivery system It will take less than 10 seconds for regular relighting Do NOT continually press on the igniter while you are purgi...

Страница 21: ...your heater and negatively affect the operation of the heater Store your heater in an upright position in an area sheltered from inclement weather such as rain snow sleet hail dust storms and other bl...

Страница 22: ...erial around the lighting instructions with a mild detergent solution and immediately wiping it clean with a dry soft cloth The stainless steel can be expected to darken possibly distort and discolor...

Страница 23: ...Knob in Pilot position for full 30 seconds Remove emitter grid and replace thermocouple Use only Patio Comfort thermocouples and parts 4 Put heater in more protected location Do not use heater in win...

Страница 24: ...is in operation Alert both children and adults to the fact that the emitter grid will generate extremely high surface temperatures 1600 degrees plus and will cause burns if touched if the heater is in...

Страница 25: ...r recommendations Inspect heater before each use If you find a damaged part please replace the part with a genuine Patio Comfort part before using the appliance Do not attempt to use your heater witho...

Страница 26: ...warranty protection for heaters that are used in a commercial or rental application Commercial warranty does NOT cover emitters ignition burners or component failure caused by abuse transportation or...

Страница 27: ...iod the warranty protects the new owner as well This warranty provides you with specific legal rights You may also have other rights that vary from state to state How to obtain service For most produc...

Страница 28: ...this tracking system is extremely important Please fill out the information below as completely as possible Last Name______________________First Name______________Middle Initial_______ Date Of Purcha...

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