012-04049J
h/e Apparatus and h/e Apparatus Accessory Kit
17
®
Contacting Technical Support
Before you call the PASCO Technical Support staff, it
would be helpful to prepare the following information:
➤
If your problem is with the PASCO apparatus, note:
-
Title and model number (usually listed on the
label);
-
Approximate age of apparatus;
-
A detailed description of the problem/sequence of
events (in case you can’t call PASCO right away,
you won’t lose valuable data);
-
If possible, have the apparatus within reach when
calling to facilitate description of individual parts.
➤
If your problem relates to the instruction manual,
note:
-
Part number and revision (listed by month and
year on the front cover);
-
Have the manual at hand to discuss your
questions.
Technical Support
Feed-Back
If you have any comments about this product or this
manual please let us know. If you have any suggestions
on alternate experiments or find a problem in the
manual please tell us. PASCO appreciates any cus-
tomer feed-back. Your input helps us evaluate and
improve our product.
To Reach PASCO
For Technical Support call us at 1-800-772-8700
(toll-free within the U.S.) or (916) 786-3800.
ax:
(916) 786-3292
e-mail: [email protected]
web:
www.pasco.com
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