MAGNAIR questions? Contact the Sunovion Customer Service line (1-888-394-7377).
21
Instructions for Use
For use with LONHALA
TM
(glycopyrrolate)
Inhalation Solution
POTENTIAL FAULTS AND POSSIBLE CAUSES / RESOLUTIONS
Fault
Possible Causes / Resolutions
1
MAGNAIR cannot be turned on –
no green LED and no Beep.
No power
The batteries are discharged. Replace them or use the
AC adapter.
The batteries are not inserted correctly. Remove batteries
and reinsert following diagram on the battery compartment.
The AC adapter is not connected correctly. Check the
wall connection and the Controller connection.
2
The LED flashes orange-green,
there is a 2-tone Beep and the
Controller turns off.
No connection between Handset and Controller
Check the connection between the Controller and
the Handset.
3
No aerosol mist appears when
MAGNAIR is first turned on, or
MAGNAIR turns off after a
few seconds.
Low power
Check for bad batteries.
Missing or improper insertion/assembly of LONHALA vial
Confirm that a new LONHALA vial has been inserted.
Tap MAGNAIR slightly to move the liquid to the bottom of
the LONHALA vial. If aerosol mist is still not generated after
MAGNAIR has been restarted, the LONHALA vial may not
have been pierced or is empty. Replace the vial if empty.
If partial dose has been received, contact your health care
provider for instructions.
4
The indicator light (LED) flashes
orange-green during operation.
Low battery power
Replace the batteries or use the AC power.
5
Mist appears but the Controller
turns off prematurely.
Low battery power
Replace the batteries or use the AC power.
The Handset was not being held upright
Hold the Handset upright and press the On/Off button.
Insufficient medication
If partial dose has been received and/or medication spills,
call your health care provider.
If Handset clasp is broken and/or does not close properly,
call Sunovion Customer Service (1-888-394-7377).
G. TROUBLESHOOTING (cont.)
