Troubleshooting
4-2
8800-A2-GN21-20
October 1997
Additional Troubleshooting Procedures
Symptom
Solutions
SYSTEM ALM LED is ON
and DSL card is inoperative
in Slot
n
1. Using the HotWire DSLAM software, choose Card
Selection from the Main Menu to display the status of
each DSL card.
2. If a major alarm is indicated, go to the MCC card and
do a card reset.
– Use HotWire DSLAM software to reset the DSL
card.
– Go to Configuration/ DSL/Cards/Reset_Slot.
– Refer to the
HotWire DSLAM Configuration for
Models 8540 and 8546 User’s Guide for more
information.
3. Remove and reinstall the card.
4. If unable to clear by resetting the card, you may need
to replace the card.
DSL cards are not working
properly
1. Make sure the path to the LAN/WAN hub and DSL
ports is OK.
2. Check cables to the hub and DSL ports and make sure
connection is made properly.
3. Try removing the DSL card from the slot and
reinstalling the card in another slot.
4. Replace the DSL card.
FAN Alarm is ON
1. Remove power.
2. Remove the fan module from the chassis.
3. Inspect the fan module, and replace if necessary.
4. Contact your service representative for assistance.