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Panduit TDP43HE, Руководство пользователя

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Panduit TDP43HE Скачать руководство пользователя страница 67

© Panduit Corp. 2013 

USER MANUAL 

TDP43HE, TDP43HE/E,

TDP46HE & TDP46HE/E

 

 

 

B20730-01 

Page 66 of 73 

8-2013 

 

6. Troubleshooting 

 

6.1 Common 

Problems 

 

The following guide lists the most common problems that may be encountered when 
operating this printer. If the printer still does not function after all suggested  solutions have 
been invoked, please contact the Customer Service Department of your  purchased reseller 
or distributor for assistance. 

 

Problem

 

Possible Cause

 

Recovery Procedure

 

Power indicator does

 

not illuminate

 

  The power cord is not 

properly  connected. 

  Plug the power cord in printer and outlet. 

  Switch the printer on. 

Carriage Open 

  The printer carriage is open. 

  Please close the print carriage. 

No Ribbon 

  Running out of ribbon. 

  The ribbon is installed incorrectly. 

  Supply a new ribbon roll. 

  Please refer to the steps in user’s manual 

to  reinstall the ribbon. 

No Paper 

  Running out of label. 

  The label is installed incorrectly. 

  Gap/black mark sensor is not 

calibrated. 

  Supply a new label roll. 

  Please refer to the steps in user’s manual 

to  reinstall the label roll. 

 Calibrate the gap/black mark sensor. 

Paper Jam 

  Gap/black mark sensor is not 

set  properly. 

  Make sure label size is set properly. 

  Labels may be stuck inside the 

printer  mechanism. 

 Calibrate the gap/black mark sensor. 

  Set label size correctly. 

Take Label 

  Peel function is enabled. 

  Panduit does not offer a Peeler module, at 

this time. 

  Change Print Mode to None or Batch 

UP : 

DOWN : 

MENU : 

  Cutter function is enabled. 

  Panduit does not offer a Cutter module, at 

this time. 

  Change Print Mode to None or Batch 

Содержание TDP43HE

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Страница 2: ...0 ation Equipme A pment is Ind t and seller t is to be us e without no R MANUAL ge 1 of 73 is subject t anduit corpo ny means fo ermission of 007 007 A2 200 REGULATIO Part 15 Sub 004 Class A with Part...

Страница 3: ...ient over vo ny liquid to th ION uipment awa ON onnel for saf zed equipme ways be pres dical attentio s R MANUAL ge 2 of 73 f the instruct g this tool ttery is incor uivalent type s according t quipme...

Страница 4: ...8 2 Operations Overview 9 2 1 Unpacking and Inspection 9 2 2 Printer Overview 10 2 3 Operator Controls 13 2 4 Setting up the Printer 14 2 5 Loading Ribbon 15 2 6 Loading the Media 19 2 7 Adjustment K...

Страница 5: ...by Diagnostic Utility 61 5 1 Using USB interface to setup Ethernet interface 62 5 2 Using RS 232 interface to setup Ethernet interface63 5 3 Using Ethernet interface to setup Ethernet interface64 6 T...

Страница 6: ...cable markers terminal block labels equipment labels marker plates panel labels network labels and safety and facility labels We recommend the use of Easy Mark version 3 7 24 or higher 1 2 Product Fea...

Страница 7: ...ul 32 bit 200 MHz RISC processor Standard industry emulations right out of the box including Eltron and Zebra language support 1 3 General Specification General Specifications Physical dimensions 270...

Страница 8: ...1 mm 12 dots 0 042 x 0 042 mm 1 mm 24 dots Print speed inches per second 2 3 4 5 6 7 8 ips selectable Up to 8 ips 2 3 4 ips selectable up to 4 ips Max print width 104 mm 4 09 Max print length 1854 2...

Страница 9: ...ype Continuous die cut black mark fan fold notch Media wound type Printing face outside wound Media width label liner Max 118 mm 4 6 Min 25 4 mm 1 0 Media thickness label liner Max 0 30 mm 11 8 mil Mi...

Страница 10: ...inter Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One Easy Mark CD Labeling Softw...

Страница 11: ...UAL TDP43HE TDP43HE E TDP46HE TDP46HE E B20730 01 Page 10 of 73 8 2013 2 2 Printer Overview 2 2 1 Front View 1 LED indicators 2 LCD display 3 Front panel buttons 4 Label exit chute 5 Lower front cover...

Страница 12: ...n release b bon guide pla t head en roller t head releas ia guide bar el roll guard el supply spi bon supply s mper ia sensor loc xis mechanis t head press static brush bon sensor ia sensor el guide v...

Страница 13: ...TDP46HE E B20730 01 Page 12 of 73 8 2013 2 2 3 Rear View 1 Rear external label entrance chute 2 Parallel Centronics interface 3 USB interface 4 Serial RS 232C interface 5 Power cord socket 6 SD card s...

Страница 14: ...Blinking Off On Blinking el ns USER Pag ay Indication The printe The printe Printer is r Pause Download Printer is r CARRIAG NO PAPE R MANUAL ge 13 of 73 n er power is er power is ready ding data int...

Страница 15: ...t ter on a flat power switc rinter to the r cord into th d into a prop h printer pow USER Pag nu or cance e the printin abel enu list e menu list ursor located ter secure surfa ch is off computer wi h...

Страница 16: ...n g Ribbon USER Pag R MANUAL ge 15 of 73 2 3 1 Open th Push the p open the p Install the r supply spi T TD he printer rig print head re print head m ribbon onto t ndle TDP43HE T DP46HE T 8 ght side co...

Страница 17: ...Section 2 Close the pri he latches a T TD ibbon throug n through the nt head and next page or d of the ribbo ndle Wind th ckwise until properly stre O NOT push when you ar on release b d ribbon Fo 2...

Страница 18: ...rp 2013 USER MANUAL TDP43HE TDP43HE E TDP46HE TDP46HE E B20730 01 Page 17 of 73 8 2013 2 5 2 Remove Used Ribbon 1 Break the ribbon between ribbon guide plate and the ribbon rewind spindle Loading path...

Страница 19: ...ER Pag R MANUAL ge 18 of 73 2 Push the release t rewind s 3 Then slid rewind s T TD e ribbon relea the ribbon on pindle de off the rib pindle TDP43HE T DP46HE T 8 ase button to n the ribbon bbon from...

Страница 20: ...NUAL ge 19 of 73 1 2 3 Open the p Push the p the print he Move the la the end of the label ro T TD printer right s rint head rele ead mechan abel roll gua label spindl oll guard TDP43HE T DP46HE T 8 s...

Страница 21: ...edge o USER Pag label supply y fit the widt 1 cores remo below Be sure ward through onto the plate R MANUAL ge 20 of 73 y spindle Fli th of label ro ove the label s e to store this h the media en roll...

Страница 22: ...ia gap bla USER Pag ever to adju ed by a trian s moveable ack mark wi R MANUAL ge 21 of 73 st the media Black ngle mark please ma ill pass thro 7 Adju labe a sensor Mark Label at the se ke sure the ou...

Страница 23: ...print head mechanism Make sure the latches are engaged securely 9 Using the front display panel set the media sensor type and calibrate the selected sensor Please refer to section 3 1 2 Note Please ca...

Страница 24: ...mechan nsor type an librate the g USER Pag Roll Stan gh either the over ever to open bottom or re through the he platen rol ing to fit the ism Make s d calibrate th gap black m R MANUAL ge 23 of 73 d...

Страница 25: ...Panduit Corp 2013 USER MANUAL TDP43HE TDP43HE E TDP46HE TDP46HE E B20730 01 Page 24 of 73 8 2013 Loading path for Roll Stand labels...

Страница 26: ...knob counter clockwise to level 1 2 7 2 Print Head Burn Line Adjustment Knob The print head burn line adjustment knobs are used to fine tune the print quality for different thickness of media Turning...

Страница 27: ...t either DRAM FLASH or CARD that you previously saved file in and press Enter key of the keyboard to list files 6 Select the file and press Enter key to execute the BAS file FLASH File List TEST1 BAS...

Страница 28: ...Panduit Corp 2013 USER MANUAL TDP43HE TDP43HE E TDP46HE TDP46HE E B20730 01 Page 27 of 73 8 2013 3 Menu Function Main Menu Overview...

Страница 29: ...P B20 anduit Corp 20 0730 01 3 1 Set 013 tup Menu u Overview USER Pag w R MANUAL ge 28 of 73 T TD TDP43HE T DP46HE T 8 DP43HE E TDP46HE E 8 2013...

Страница 30: ...P B20 anduit Corp 20 0730 01 3 1 013 1 Printer Setup TSP USER Pag PL2 R MANUAL ge 29 of 73 T TD TDP43HE T DP46HE T 8 DP43HE E TDP46HE E 8 2013...

Страница 31: ...the step is 1 Printer default density is 8 You may need to adjust your density based on selected media Press and to increase decrease the printing darkness Press key to enable the setting Press key to...

Страница 32: ...mode Printer default setting is Batch Mode When entering this list the print mode on the right side of icon is the current printer setting Press and to select the different print mode and press butto...

Страница 33: ...tting set from the front panel 3 1 1 6 Shift X Shift Y This option is used to fine tune print position Press the button to move the cursor from left digit to right digit and press the button to set th...

Страница 34: ...ey to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the fron...

Страница 35: ...n to set the country code for the LCD display Press the and to select the country code and press the button to set the value into printer When entering this list the country code on the right side of...

Страница 36: ...1 17 eed USER Pag 2 ting darknes 16 You may n to increase osed softwa ll overwrite R MANUAL ge 35 of 73 Dankness 16 ss The availa need to adju e decrease th key to canc are driver th the setting able...

Страница 37: ...stop location Press the button to move the cursor from left digit to right digit and press the button to set the value from to or 0 to 9 Press the button to set the value into printer Press key to ca...

Страница 38: ...Print Mode Print Width This option is used to set print width Press the button to move the cursor from left digit to right digit and press the button to set the value from 0 to 9 or dot to mm Press th...

Страница 39: ...ture is used to print current printer available formats list to the label The formats are stored in the printer s DRAM Flash or optional memory card Press button to print the list 3 1 2 9 List Setup P...

Страница 40: ...on to set the value from 0 to 9 or A to F Press the button to set the value into printer Press key to cancel the setting and return to the previous menu 3 1 2 13 Media Power Up Print Setup 13 17 Forma...

Страница 41: ...cancel the setting and return to the previous menu Selection Description Feed Printer will advance one label Calibration Printer will calibration the sensor levels determine length Length Printer det...

Страница 42: ...the e is 9999 to Status available to c see following 812 24 3 512 16 17 e tion USER Pag Le t print positio digit to right ress the e setting and o 9999 dots check the pr g message R MANUAL ge 41 of 7...

Страница 43: ...sor befo buttons e sensor cali enclosed s BLINE com he front pa Automatic o abels to calib ted the LCD R MANUAL ge 42 of 73 Mode omatic ual Printed sor type and re printing w s to scroll the ibration...

Страница 44: ...nter 3 Open the backing 4 Then Pu sensor P printer ot apply to th r manually following me bu ht digit and from 0 to b rinter bu ht digit and from 0 to b e print head liner under button to s ut the lab...

Страница 45: ...nsor se is comple previous sensor calib button the menu length and g e sensor se see followin bu ht digit and from 0 to b rinter bu ht digit and from 0 to b nter will feed ensitivity aut eted the LC m...

Страница 46: ...ill feed the black mark label to calibrate the sensor sensitivity automatically When calibration process is completed the LCD screen will return to the previous menu B 2 Manual In case Automatic senso...

Страница 47: ...the pr the black m sensor Pres to set the va Then put th under the m b the printer vel for mark a sensor fai by pressing The bline se complete P the LCD scr previous me butto eft digit to rig button...

Страница 48: ...ess the button to set the value from 0 to 9 and the dot mm inch Press the button to set the paper length into the printer Bline Size 0024 dot 2 Press the button to move the cursor from left digit to r...

Страница 49: ...edia please use Manual function to calibrate the sensor manually Cont Mode 2 3 Automatic Manual Exit When entering Manual option you will see following message Please complete these steps Cont Mode Re...

Страница 50: ...nter Wh nt setting in menu 1 5 USER Pag Baud R 9600 1920 3840 e RS 232 ba ns to select t hen you ente the printer P R MANUAL ge 49 of 73 Rate bps 0 bps 0 bps aud rate The he different er this list th...

Страница 51: ...default setting is 8 data bits Press and buttons to select the different Data Bits and press button to set the value into printer When you enter this list the Data Bits in the right side of icon is th...

Страница 52: ...u IP MAC Exi Statu IP MAC Exi nternal Ethe et module P bu n to the prev Address he Ethernet ion will be sh button to r on will be sh urn to the pre R MANUAL ge 51 of 73 us Address C it us Address C it...

Страница 53: ...he previous menu DHCP SELECT YES MENU NO Press button the printer will set DHCP and restart to reset the setting Press button to return to the previous menu 3 1 5 6 Static IP Use this menu to set the...

Страница 54: ...ll Fi IP YES NO button to cancel the er check the pri t o show dele s 1 4 ory les USER Pag File Lis FLASH CARD Exit printer will re e setting inter availab ete and run R MANUAL ge 53 of 73 st estart t...

Страница 55: ...Del All Files SELECT YES MENU NO To delete the file Please follow the order to press the button To run the file BAS Please follow the order to press the button 3 2 2 Avail Memory Use this menu to show...

Страница 56: ...t there is age on the p 1 4 g er cs onfig sed to print c a print head print head he USER Pag Self Test current print d test pattern eater elemen R MANUAL ge 55 of 73 ter configura n which is u nt Prin...

Страница 57: ...D button to 2 4 g ter USER Pag Printing communicat ers will be pr m your system aracters It a s 4 wide p wer to resum o go back R MANUAL ge 56 of 73 1 1 ions port and rinted in 2 co m and right s allo...

Страница 58: ...to restor 3 4 g ter USER Pag UP DOWN MENU the cutter th elpful to rem currently the language buttons his option P The default re printer set R MANUAL ge 57 of 73 Fwd Re Exi his feature ca move the jam...

Страница 59: ...eter Default setting Speed TDP43HE TDP43HE E 4 IPS 101 6 mm sec TDP46HE TDP46HE E 3 IPS 76 2 mm sec Density 8 Label width 4 00 101 6mm Label height 4 00 101 6mm Sensor type Gap sensor Gap setting 0 12...

Страница 60: ...ostic Utility is a toolbox that allows users to explore the printer s settings and status change printer settings download graphics fonts and firmware create printer bitmap fonts and to send additiona...

Страница 61: ...3 4 1 Start the Diagnostic Tool 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included...

Страница 62: ...ze printer Real Time Clock with PC Print Test Page Print a test page Reset Printer Reboot printer Factory Default Initialize the printer and restore the settings to factory default Dump Text To activa...

Страница 63: ...nostic Utility by double clicking on the icon Note This utility works with printer firmware V6 00 and later versions 4 The Diagnostic Utility default interface setting is USB interface If USB interfac...

Страница 64: ...art the Diagnostic Utility by double clicks on the icon Note This utility works with printer firmware V6 00 and later versions 8 Select COM as interface then click on the Setup button to setup the ser...

Страница 65: ...y works with printer firmware V6 00 and later versions 13 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet 14 C...

Страница 66: ...clicking the Set Printer Name or Set IP button printer will reset to take effect the settings 17 Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Fact...

Страница 67: ...se the print carriage No Ribbon Running out of ribbon The ribbon is installed incorrectly Supply a new ribbon roll Please refer to the steps in user s manual to reinstall the ribbon No Paper Running o...

Страница 68: ...ector is not well connected with printhead Turn off the printer and plug the connector again Check if the stepping motor is plugging in the right connector Check your program if there is a command PRI...

Страница 69: ...ssure adjustment knob to the higher index higher pressure to improve the print quality If the label thickness is more than 0 22 mm the print quality might be not good enough please adjust the heater l...

Страница 70: ...ht connector Power and Error LEDs are blinking fast Power switch OFF and ON too fast Turn off the printer and wait all LEDs are dark and turn on the printer again Wrinkle Problem Printhead pressure is...

Страница 71: ...o upper r st the print stment kno USER Pag pens from lab right directio head press b R MANUAL ge 70 of 73 bel lower on sure FE DIREC 5 Wr righ Adjus adjus EED CTION T TD rinkle happe ht to upper l st...

Страница 72: ...f thread sm adjustmen he knob touch adjustment still there plea m adjustment k each time for rection is cha xis mechanism turn the Z axis clockwise to a USER Pag ob has 5 leve nt is to increa kwise ad...

Страница 73: ...follows Printer Part Method Interval Print Head 1 Always turn off the printer before cleaning the print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner...

Страница 74: ...mpened cloth As needed Interior Brush or vacuum As needed Note Do not touch printer head by hand If you accidentally touch it please use ethanol to clean it Please use 100 Ethanol DO NOT use medical a...

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