151
Symptom
Check item/Remedy
Ref. Page
Cannot connect via a net-
work.
• Are the network settings of the recorder and the PC configured
correctly?
Check the settings.
Operating
Instructions
(PDF)
• Is the host registration configured correctly?
When "On" is selected for "Host authentication", it is impossi-
ble to access the recorder from PCs that are not registered as
hosts on the setup menu.
106
Some pop-ups cannot be
displayed.
• It may be possible that pop-up blocker is activated by a pro
-
gram other than Internet Explorer.
Check the installation status to cancel the pop-up blocker.
–
Cannot access from the web
browser.
• Is the Ethernet cable firmly connected to the 10/100BASE-T
port?
Confirm the cable is firmly connected.
–
• Is the connection indicator of the 10BASE-T/-100BASE-TX
port lit?
When it is not lit, connection to a LAN is not established or a
network is not working correctly.
Confirm that the connection indicator of the 10/100BASE-T
port is lit.
Refer to the system administrator if it is not lit.
–
• Is the valid IP address set?
Refer to a system administrator for further information.
100
• Are you accessing the wrong IP address?
Check the connection as follows:
>ping "IP address of this recorder"
If there is a reply from the recorder, the connection is normal. If
not, check the settings of the IP address and the subnet mask.
–
• Is the same IP address provided to other devices?
Refer to a system administrator for further information.
100
• Are there contradictions between the address and the network
subnet to be accessed?
When the recorder and the client (PC) are on the same subnet,
is the same subnet set for the IP addresses of the recorder
and the PC?
Or is "Use Proxy Server" for the settings of the web browser
checked?
When accessing this recorder in the same subnet, entering the
address of this recorder in the "Don’t Use Proxy For These
Addresses" box is recommended.
100
Cannot copy onto the SDHC/
SD memory card.
Cannot search and play from
the SDHC/SD memory card.
• Is the recommended SDHC/SD memory card used?
• Depending on the model or the manufacturer, it may be possi
-
ble that the SDHC/SD memory card in use will not work with
this product. Use a recommended SDHC/SD memory card.
• Is the SD memory card formatted?
• Are data copied to the SD memory card properly?
–
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