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Panasonic VL-SVN511 Series, Руководство по эксплуатации

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Display

Cause & Solution

Page

Authentication
failure Check the
security type and
SMTP
authentication
settings

R

The type of the security setting (

“

TLS

”

, 

“

SSL

”

, or 

“

None

”

) is not set

correctly.
→ Set the setting correctly in 

“

Security type

”

.

R

The SMTP authentication setting is not set correctly.
→ Set the setting correctly in 

“

SMTP authentication

”

.

21

Authentication
failure Verify
your account name
or password

R

SMTP authentication setting (

“

Account name

”

 or 

“

Password

”

) is

not set correctly.
→ Set the SMTP authentication setting correctly in 

“

SMTP

authentication

”

.

21

Cannot register

R

The registering procedure was not completed within the specified time.
→ Confirm the following condition and try again.

– The wireless router turned on.
– The main monitor and your mobile device are connected to your

wireless router.

25

xx

31

10. Troubleshooting

Содержание VL-SVN511 Series

Страница 1: ...the product and save it for future reference Installation Guide is supplied separately VL SVN511 Series Model No This system is an auxiliary system it is not designed to provide complete protection from property loss Panasonic will not be held responsible in the event that property loss occurs while this system is in operation ...

Страница 2: ...oorphone 13 5 Recording and playing Recording and playing 5 1 Recording doorphone images 14 5 2 Playing recorded images 14 6 Using electric locks and other devices Using electric locks and other devices 6 1 Using electric locks 16 6 2 Using sensors 16 6 3 Panasonic PBX integration 16 7 Additional functions Additional functions 7 1 Zooming in and out wide zoom pan tilt 18 7 2 Audio and display sett...

Страница 3: ...lease contact your nearest Panasonic dealer for sales information As of November 2015 Accessory item Order number Number of devices that can be connected Door Station VL V555 surface mount Max of 2 including the supplied devices referred to as doorphone in this document VL V554 1 surface mount VL V554U 1 flush mount VL V566 3 surface mount VL V522L 3 surface mount Lobby Station 2 VL V590 3 for apa...

Страница 4: ...f Conformity R Panasonic System Networks Co Ltd declares that this equipment VL SVN511EX VL SVN511FX is in compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www ptc panason...

Страница 5: ... white illustration R Use the navigator key to select R Press to select R Select Text displayed by mobile device app Text is enclosed in brackets Register Procedures Usually written in an abbreviated style The verb may be omitted Top menu select Meaning From the top menu use the navigator key to select on the display and then press the soft key under the soft key icon 1 6 Trademarks and registered...

Страница 6: ...wer outlet if the product emits smoke an abnormal smell or makes unusual noise or if the product has been dropped or physically damaged These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact an authorised service centre R When disconnecting the product from the power outlet hold the AC cable plug and pull it out of the power outlet Do not pull on the ...

Страница 7: ...es in temperature Failure to do so may cause condensation to form on the product causing malfunction R Obstructions can cause weak signals noise interrupted transmissions distorted images and slow image refresh rates Obstructions can include Metal doors or metal shutters Heat insulation including aluminium foil Concrete walls or walls made of galvanized iron sheet If the mobile device or wireless ...

Страница 8: ...ion By disposing of them correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment For more information about collection and recycling please contact your local municipality Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Information on Disposal in other Countries outsid...

Страница 9: ...etc See page 28 for more information 3 1 2 Main monitor A C D F I H G B E J Display page 10 Soft keys Allow you to select items displayed directly above each soft key Indicated in this document by the icon displayed above each soft key Notification indicator blue Flashes when there is a notification page 10 When the top menu is displayed the indicator stops flashing Speaker TALK button M N Microph...

Страница 10: ... there are new notifications available Recorded image list Displays the recorded image list page 14 R When there are new images recorded the notification indicator flashes View information Displays the record of sensor detections and Wi Fi information Change settings Displays the settings menu page 19 Status icons Indicates the signal strength of the wireless network Indicates that the main monito...

Страница 11: ...y displayed on the main monitor Images can be displayed in wide mode or in zoom mode You can choose different settings for when visitors call you and for when you are monitoring Wide mode default setting Zoom mode Images are not zoomed The full camera image is displayed Images are zoomed Images are displayed 2 times larger than wide display Note R The zoom feature uses a digital zoom As a result t...

Страница 12: ...be configured R A zoomed image from the doorphone is displayed 4 Select the desired zoom position R A beep sounds the settings are changed and the display turns off Note R If you do not perform any operations for 90 seconds while changing this setting the setting is cancelled and the screen turns off 12 3 Preparation ...

Страница 13: ...e visitor to hear each other due to noise the press to talk mode can make conversations easier to hear 1 While talking activate press to talk mode by pressing and holding M N for about 2 seconds R A beep sounds and is displayed 2 To speak to the visitor Speak while pressing and holding M N To listen to the visitor Release M N Note R Press to talk mode is cancelled when the call ends 4 2 Monitoring...

Страница 14: ... is displayed on the screen when recording 5 2 Playing recorded images When there are new i e unplayed images recorded the notification indicator flashes and New is displayed in the top menu 1 Top menu R The recorded image list screen is displayed 2 Select Unplayed images for new images or Played images for images that have been played R The most recent image set of the selected type is displayed ...

Страница 15: ... soft keys can be operated as normal To turn on the operation guide Press any soft key to display the guide To turn protection on and off select Protect to turn protection on or Protect off to turn protection off R When Protect is selected the image cannot be deleted R A maximum of 20 image sets can be protected To delete the current image select Delete R You can use Delete all images to delete al...

Страница 16: ...n using multiple electric locks with different doorphones you can only operate the locks from the doorphone that they are connected to 6 2 Using sensors When commercially available sensors such as a fire alarm calling button etc are connected to the main monitor you can receive notifications on the main monitor if the sensors are triggered R A maximum of 2 sensors can be connected to the main moni...

Страница 17: ...fter you answer the call the extension user cannot answer the call or join the call even if the extension is ringing When using two doorphones excluding an optional lobby station page 3 From the PBX extension you can only call the doorphone that you last received call from or talked with 17 6 Using electric locks and other devices ...

Страница 18: ...ceiver volume adjust the volume To adjust the volume heard at the doorphone 1 Sound Owner s voice volume select the desired setting To use the voice changer 1 Sound Voice changer select the desired setting R When On is selected the voice heard at the doorphone sounds deeper To turn off the operation guide R While the guide is turned off the soft keys do not operate their respective features Press ...

Страница 19: ...Time and date settings 1 2015 1 1 0 00 Zoom position settings Doorphone 1 2 For details see page 11 Wide Zoom settings Doorphone 1 2 When visitors come When monitoring Zoom Wide Power supply frequency 50 Hz 60 Hz To prevent mottled or uneven colour from being displayed choose the appropriate power supply frequency for your area Select language 1 2 EX models English Français Deutsch Italiano Españo...

Страница 20: ...after unlocking Enable Disable Automatic illumination Doorphone 1 2 When visitors come When monitoring Enable Disable With this setting you can select whether or not to automatically turn on the LED lights when the area surrounding the doorphone is dark Lobby connection 2 Enable Disable 1 Select Device not connected for doorphones that are no longer used 2 AZ models only Item name Network Sub menu...

Страница 21: ...network connection 2 Easy Wi Fi configuration 3 Sets the email server information page 25 4 Deletes the email server information 5 Sets the email address that you want send the notification to page 26 Item name Register Cancel Sub menu Settings 1 Register Cancel Item name Other Sub menu Settings 1 Flash notification indicator Enable Disable Delete all images Initialize settings Default Setting 1 F...

Страница 22: ... Registration information of devices registered to the main monitor All devices remain registered to the main monitor even after initialization 22 7 Additional functions ...

Страница 23: ...to enter text Text input screen example SSID SSID and security key input 0 D C G F E B A Text entry area Returns to the previous screen Number of entered characters Switches to the next screen Switches between uppercase and lowercase text entry Deletes characters Confirms the selected input or action R The text input screen varies depending on the item that you are configuring Entering text 1 Sele...

Страница 24: ...ating instructions included with the wireless router for more information 8 4 Using mobile devices The Video Intercom app allows you to use your mobile device as an extension of the main monitor Main features Answer doorphone calls Monitor doorphone images Configure email notification settings Compatible mobile devices iPhone 5 and later iPad iOS 7 0 or later Android smartphones and tablets Androi...

Страница 25: ... page 23 2 Gather the following information The email address your email address that you want to use for sending email messages from the main monitor Note that mobile phone exclusive addresses cannot be used The email server name typically starts with SMTP associated with the email address The SMTP port number used to send email The type of encryption used by the email server such as TLS SSL or n...

Страница 26: ...rm that the message has arrived at the specified email address R The email address is registered and Email notification is automatically enabled R To register more email accounts repeat this procedure from step 4 8 5 4 Enabling disabling email notifications Email notification is automatically enabled when the email server and email addresses are registered If you do not want notifications to be se...

Страница 27: ...ox 116 100 54 VL PS241 Approx 104 100 54 excluding protruding sections Mass weight VL PS240 Approx 230 g VL PS241 Approx 215 g Operating environment Ambient temperature approx 0 C to 40 C Relative humidity non condensing up to 90 Installation method VL PS240 Attach to DIN rail Relay box VL RLY1 Power source Power supplied by the main monitor Output xx V DC xx A Dimensions mm height width depth App...

Страница 28: ...cus R There is dirt on the surface of the doorphone s lens Wipe the lens with a soft dry cloth 27 R There is water condensation on the surface of the doorphone s lens Wait for the condensation to evaporate Images are white or black R The brightness of the display is not correctly adjusted Adjust the brightness when images are displayed 15 Images are white or white lines or circles are shown on the...

Страница 29: ...re connected to the same wireless router R When the all above remedies do not solve the problem Try Initialization of network and then set Wi Fi again 25 Video Intercom does not work properly even wireless network and device registration are confirmed R Refer to the troubleshooting section of the operating instruction of the Video Intercom Email feature Problem Cause Solution Page Test mail cannot...

Страница 30: ...e current IP address of the main monitor page 20 and then reconfigure it so that is does not overlap with other IP addresses page 21 21 Network is not available Please check the connection of the wireless router R Your wireless router is not work properly Confirm your wireless router turned on Connection failure R There a problem with wireless network connection Move closer to the wireless router ...

Страница 31: ... in SMTP authentication 21 Authentication failure Verify your account name or password R SMTP authentication setting Account name or Password is not set correctly Set the SMTP authentication setting correctly in SMTP authentication 21 Cannot register R The registering procedure was not completed within the specified time Confirm the following condition and try again The wireless router turned on T...

Страница 32: ...11 19 Time and date settings 11 19 Wide Zoom settings 11 19 Zoom position settings 11 19 G Guide off 18 I Illumination settings doorphone Automatic illumination 20 Images recording Auto image updating 14 Deleting 15 Playing 14 Initialize settings 21 L LED lights 9 Lens cover 9 Lobby Station 3 M Main monitor 9 Microphone 9 Monitoring 13 N Navigator key 9 Network connections 23 Network settings 20 C...

Страница 33: ...models 3 T Time 11 Time and date settings 11 Top menu 10 V Voice changer 18 Volume 18 Volume heard at doorphone 18 W Wide display 11 18 Wide zoom 11 18 Wi Fi settings 20 Email settings 21 IP settings 21 Manual 20 WPS 20 Z Zoom display 11 18 33 11 Index ...

Страница 34: ...34 Notes ...

Страница 35: ...35 Notes ...

Страница 36: ...1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan http www panasonic com Panasonic System Networks Co Ltd 2015 PNQX7571ZA C0915MM0 TBD ...

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