English
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How to Use eHELP
[eHELP] is the detailed operating instructions built into
the TV, and gives a more detailed explanation for a
better understanding of the operation of each feature.
1
Display [eHELP]
or
[eHELP]
2
Select the menu
select
access
To access [How to use]
(green)
3
Select the item
Example:
select
access
To return to the previous screen / field
FAQs
Before requesting service or assistance, please follow
these simple guides to solve the problem.
For details, refer to [eHELP] (Support > FAQs).
The TV does not switch on
Check the mains lead is plugged into the TV and the
mains socket.
The fuse in the mains plug may have blown. Replace
it with one of an identical rating.
(p. 4)
The TV goes into Standby mode
Auto power standby function is activated.
The remote control does not work or is intermittent
Are the batteries installed correctly?
(p. 17)
Has the TV been switched on?
The batteries may be running low. Replace them with
new ones.
Operation of the remote control is not possible due
to system startup when the LED is blinking orange.
You can use the remote control after the LED turns
constant red.
Point the remote control directly at the TV’s remote
control signal receiver (within about 7 m and a
30 degree angle of the signal receiver).
*
Situate the TV away from sunshine or other sources
of bright light so they do not shine on the TV’s remote
control signal receiver.
*
If you are trying to use voice controls, is the remote
control registered (paired) with the TV?
(p. 14)
When infrared communication is used
No image is displayed
Check the TV is turned on.
Check the mains lead is plugged into the TV and the
mains socket.
Check the correct input mode is selected.
Check the input mode in the input selection list
to match the signal being output by the external
equipment.
Is [Backlight], [Brightness], [Contrast] or [Colour] in
the Picture menu set to the minimum?
Check all required cables and connections are firmly
in place.
