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Useful Information
Installing Software
Installing software will return the computer to the default condition. When you install the software, the hard disk data
will be erased.
Back up important data to other media or an external hard disk before installation.
CAUTION
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Do not delete the Recovery Partition on the hard disk. If it has been deleted, the Recovery Disc could not be cre-
ated.
To check the Recovery Partition, perform the following methods.
A
Touch and hold
(Start) at the bottom left corner of the Desktop screen.
Touch (Start) and long-touch [Computer], then touch [Manage].
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A standard user needs to enter an administrator password.
B
Touch [Disk Management].
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Reset Windows
Preparation
If the computer does not operate normally, or becomes unstable, you can reset Windows to solve the problem.
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Remove all peripherals and SD memory card, etc.
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Connect the AC adaptor and do not remove it until installation is complete.
1
Perform “Reset Windows”.
A
Touch
(Start) - [Settings] - [Update & security] - [Recovery].
B
Touch [Get Started] under “Reset Windows”.
C
Select the option.
•
[Keep my files]
Windows reinstallation can be completed in a short time (Approximately 30 minutes).
Applications and other items that do not come with this computer will be removed.
•
[Remove everything]
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[Just remove my files] (Approximately 30 minutes)
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[Remove files and clean the drive]
By fully cleaning, the deleted files can not be recovered easily and the security level will be increased. The
processing time will be longer (Approximately 50 minutes).
Follow the on-screen instructions.
After the reinstallation, the computer will restart.
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Do not interrupt installation, for example by turning off the computer or performing other operation.
Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.
2
Perform the “Setup Windows” (
è
page 8).
NOTE
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The date and time, and the time zone may not be correct. Be sure to set them correctly.
3
Perform Windows Update.
4
<Only for model with TPM> Clear TPM.
A
Touch and hold
(Start), touch [Run].
B
Press
(A2) button to display Input Keyboard, then input [tpm.msc] and touch [OK].
C
Touch [Clear TPM…] under “Actions” on the right of the “TPM Manager on Local Computer” screen.
D
Touch [Restart] of the “Manage the TPM security hardware” screen.
The computer will restart.
E
When “TPM configuration change was requested to ...” is displayed, press
F12
.
F
Touch the Desktop tile, and when “TPM is ready” appears, touch [Close].
