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• Check the camera installation height setting.
An incorrect installation height setting can cause
malfunction.
Input the camera and target area heights correctly.
41
• Check if it is raining or snowing.
Raindrops or other precipitation on the dome can
cause misoperation.
—
• SENSITIVITY may be set too high.
Use a lower SENSITIVITY setting.
41
• Check if ON is selected for the STABILIZER setting.
When STABILIZER is ON, auto tracking may start
when there is image shake.
Turn STABILIZER OFF.
32
Auto tracking suddenly
starts moving the
camera for no reason.
Problem
Cause and Recommended Action
Reference Pages
• Check for trees, flags, or other moving objects, as
well as standing water, glass, and other reflecting
objects in the target screen.
If any such objects are in the area being monitored,
mask them from the image.
43
• Check the camera installation height setting.
An incorrect installation height setting can cause
malfunction.
Input the camera and target area heights correctly.
41
• Check if the OBJECT SIZE is LARGE.
The larger the size, the easier it is to lose a target.
Try a smaller size setting.
41
• Check if there are multiple moving objects in the
image.
Try changing the TRACKING MODE setting to
HIGH. This should provide some improvement.
41
Auto tracking moves the
camera, but the target is
lost immediately.
Power cord sheathing is
damaged.
• The power cord is damaged. Continued use creates the risk of
electric shock and fire. Immediately unplug the power plug and
contact a qualified service person or system installer for servicing.
Power cord becomes
hot during operation.
Power cord becomes warm
or hot when it is bent or
stretched during use.
●
Periodically check the power cord.
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