FR30
FR31
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below,
which starts with the date of original purchase (“warranty period”), at its option
either (a) repair your product with new or refurbished parts, (b) replace it with
a new or a refurbished equivalent value product, or (c) refund your purchase
price. The decision to repair, replace or refund will be made by the warrantor.
Product or Part Name
Labor
Parts
Small Appliances
1 yr.
1 yr.
Emergency Light
90 Days
90 Days
Large Capacity Rice Cookers
(SR-42 series)
6 Months
6 Months
During the “Labor” warranty period there will be no charge for labor. During
the “Parts” warranty period, there will be no charge for parts.
This warranty only applies to products purchased and serviced in the United
States. This warranty is extended only to the original purchaser of a new
product which was not sold “as is”.
Mail-In Service—Online or Telephone Repair Request
Online Repair Request
To submit a new repair request, and for quick repair status visit our Web Site at:
www.panasonic.com/support
When shipping the unit, carefully pack and send it in the original (or supplied)
carton. Include a letter detailing the complaint along with the bill of sales and
provide a daytime phone number where you can be reached. A valid
registered receipt is required under the Limited Warranty.
When shipping Lithium Ion batteries please visit our web site at
www.panasonic.com/BatteryHandling as Panasonic is committed to providing
the most up to date information.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/
PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT
PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR
THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF
PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER glass, plastic parts, temperature
probes (if included) and normal wear and tear or cosmetic damage. The
warranty ALSO DOES NOT COVER damages which occurred in shipment, or
failures which are caused by products not supplied by the warrantor, or
failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up adjustments,
maladjustment of consumer controls, improper maintenance, power line
surge, lightning damage, modification, or commercial use (such as in a hotel,
office, restaurant, or other business), rental use of the product, service by
anyone other than a factory service center or other authorized servicer, or
damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the
servicer, loss of or damage to media or images, data or other memory or
recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF
THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops
during or after the warranty period, you may contact your dealer or Service
Center. If the problem is not handled to your satisfaction, then write to:
Consumer Affairs Department
Panasonic Corporation of North America
661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
As of Feb 2015
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT – LIMITED WARRANTY
EXCHANGE PROGRAM
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated
below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a
new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by
Panasonic Canada Inc.
Electric Rice Cooker
One (1) year
Electric Thermo Pot
One (1) year
Automatic Bread Maker
One (1) year
Multi Cooker
One (1) year
Toaster Oven
One (1) year
Breakfast series (Coffee maker, Toaster, Kettle)
One (1) year
Hand Blender
One (1) year
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product mentioned above sold by
an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold “as is”, and which product was delivered to you in
new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE
OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied
by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification,
introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or
service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE
LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING
OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to
and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not
exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of
implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may
have other rights which vary depending on your province or territory.
CONTACT INFORMATION
For product information and operation assistance, please visit our Support page:
www.panasonic.ca/english/support
For defective product exchange within the warranty period, please contact the original dealer.
for all your Panasonic gear
Go to
www.panasonic.com/accesories
Get everything you need to get the most out of
your Panasonic products
Accessories & Parts for your Camera, Phone, A/V
products, TV, Computers & Networking, Personal
Care, Home Appliances, Headphones, Batteries,
Backup Chargers & more...
Customer Services Directory
For Product Information, Operating Assistance,
Parts, Owner’s Manuals, Dealer and Service info
go to www.panasonic.com/support
For the hearing or speech impaired TTY:1-877-833-8855
