24
RQ
TX13
25
Getting S
tarted
Playing
Discs
Ot
her Op
era
tions
Reference
Before requesting service, make the following checks. If
you are in doubt about some of the check points, or if the
solutions indicated in the following guide do not solve the
problem, consult your dealer for instructions.
No power.
Insert the AC mains lead securely. (
B
9)
The unit is automatically switched to standby mode.
≥
The Sleep timer was working and had reached the set
time limit. (
B
4)
≥
This unit will automatically switch to standby mode after
30 minutes of inactivity. (
B
4)
This unit is turned off when the input for the TV is
changed.
This is normal when using VIERA Link “HDAVI Control 4
or later”. For details please read the operating
instructions for the TV.
The display is dark.
Select “Bright” in “FL Dimmer” in the Others menu.
(
B
20)
“NO PLAY”
≥
You inserted a disc the unit cannot play; insert one it
can. (
B
22)
≥
You inserted a blank disc.
≥
You inserted a disc that has not been finalised.
“NO DISC”
≥
You have not inserted a disc; insert one.
≥
You have not inserted the disc correctly; insert it
correctly. (
B
13)
“
OVER CURRENT ERROR”
The USB device is drawing too much power. Switch to
“DVD/CD” mode, remove the USB and turn the unit off.
“F61”
Check and correct the speaker cable connections. If this
does not fix the problem, consult the dealer. (
B
7)
“F76”
There is a power supply problem. Consult the dealer.
“DVD U11”
Disc may be dirty. Wipe it clean.
“ERROR”
Incorrect operation performed. Read the instructions and
try again.
“DVD H
∑∑
”
“DVD F
∑∑∑
”
∑
stands for a number.
≥
Trouble may have occurred. The numbers following “H”
and “F” depend on the status of the unit. Turn the unit
off and then back on. Alternatively, turn the unit off,
disconnect the AC mains lead, and then reconnect it.
≥
If the service numbers fail to clear, note the service
number and contact a qualified service person.
“U70
∑
”
∑
stands for a number. (The actual number following
“U70” will depend on the state of this unit.)
≥
The HDMI connection acts unusually.
–The connected equipment is not HDMI-compatible.
–Please use High Speed HDMI Cables that have the
HDMI logo (as shown on the cover).
–The HDMI cable is too long.
–The HDMI cable is damaged.
“REMOTE 1” or “REMOTE 2”
Match the modes on this unit and remote control.
Depending on the number being displayed (“1” or “2”),
press and hold [OK]
8
and the corresponding numbered
button ([1] or [2]) for at least 2 seconds. (
B
4)
No response when any buttons are pressed.
≥
This unit cannot play discs other than the ones listed in
these operating instructions. (
B
22)
≥
The unit may not be operating properly due to lightning,
static electricity or some other external factor. Turn the
unit off and then back on. Alternatively, turn the unit off,
disconnect the AC mains lead, and then reconnect it.
≥
Condensation has formed. Wait 1 to 2 hours for it to
evaporate.
No response when remote control buttons are
pressed.
≥
Check that the batteries are installed correctly. (
B
9)
≥
The batteries are depleted. Replace them with new
ones. (
B
9)
≥
Aim the remote control at the remote control signal
sensor and operate. (
B
4)
Other products respond to the remote control.
Change the remote control operating mode. (
B
4)
Cannot display the START menu.
Remove the disc and then press [START]
B
again.
No picture or sound.
≥
Check the video or speaker connection. (
B
7, 8)
≥
Check the power or input setting of the connected
equipment and this unit.
≥
Check that the disc has something recorded on it.
≥
During HD JPEG playback, there will be no video output
from the VIDEO OUT terminal.
No on-screen menus/displays.
[JPEG]
This is normal during HD JPEG playback.
You have forgotten your ratings password.
Reset all the settings to Factory Preset.
While stopped and “DVD/CD” is the source, press and
hold [
<
OPEN/CLOSE]
2
on this unit and [
S
10]
2
on the
remote control until “RESET” appears on this unit’s
display. Turn the unit off and on again.
All settings will return to the default values.
Some characters are not displayed correctly.
Characters other than English alphabet and Arabic
numerals may not be displayed correctly.
Troubleshooting guide
Power
Unit displays
General operation
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