RQTX0237
18
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if
the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.
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Common problems
Page
No response when
remote control buttons
are pressed.
• Check that the batteries are installed correctly.
5
Distorted sound or no
sound
• Turn the volume up.
• The speaker cords may not be connected properly. Turn the unit off,
check and correct the connections and turn the unit on.
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6
A “humming” sound can
be heard during play.
• An AC mains lead or fl uorescent light is near the unit. Keep other
appliances and cords away from the unit.
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■
Discs
Incorrect display or play
will not start.
• You have not inserted the disc correctly; insert it correctly.
• Disc may be dirty. Wipe it clean.
• Replace the disc if it is scratched, warped, or non-standard.
• Condensation has formed: Wait 1 to 2 hours for it to evaporate.
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Radio
A beat sound is heard.
• Turn the television off or move it away from the unit.
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■
Listening to DAB
DAB reception is poor
• Keep the antenna away from computers, televisions, other cables and
cords.
• Use an outdoor antennas.
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6
DATA
• Data broadcast being received over the DAB broadcast signal.
Cannot be used on this unit.
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SCRAMBLED
• The broadcast station being received cannot be accessed.
—
NO SERVICE
• The station is currently not broadcasting.
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NO SIGNAL
• This station cannot be received. Check your antenna.
6
SCAN FAILED
• Stations are not receivable. Check your antenna and try Auto
scanning.
6, 13
STATION FULL
DAB station memory is full. Use the following method to clear station
memory.
1. Press [DAB MENU].
2. Press [
5
/
∞
, ALBUM] to select “STATION CLEAR”.
3. Press [OK]. “OK? Push OK” is displayed.
4. Press [OK].
Station memory is erased and the unit automatically begins Auto
scanning.
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RQTX0237-B_En.indd 18
RQTX0237-B_En.indd 18
3/19/09 4:13:23 PM
3/19/09 4:13:23 PM