24 English
Panasonic System Solutions Company of North America
Division of Panasonic Corporation of North America
Two Riverfront Plaza
Newark, NJ 07102
PANASONIC PROFESSIONAL DISPLAY
Limited Warranty
Panasonic System Solutions Company of North America
(referred to as “the Panasonic ”) will repair the Professional
Video product (the “Product”) and its accessories as defined
in the attached table, with new or refurbished parts, free of
charge in the continental USA, during the applicable
warranty coverage period from the original date of purchase
in the event of a defect in materials or workmanship as
follows: On-Site, carry-in, or mail-in service within the
continental USA
may be obtained during the warranty
period by contacting Panasonic’s Technical Support Center
at the following toll free number
855-772-8324
or via
e-mail; [email protected]. In case of mail-in service the customer is responsible for the cost of delivering of the
Product to Panasonic’s facility, while Panasonic will pay for the return transportation of the repaired Product to the customer. For out of
warranty Product units submitted for repairs or for in warranty units submitted by customers outside of the continental USA, shipping
arrangements and cost (both ways) are the customer’s responsibility.
Panasonic will also not be responsible for any costs associated with determining the source of system problems or for removing and
installing the faulty Product.
This warranty is extended only to the original purchaser and is nontransferable. A purchase receipt or other proof of date of original
purchase will be required before warranty service is rendered. Whenever the date of original purchase cannot be satisfactorily
determined, the date of manufacture of the unit will be deemed to be the effective date of the warranty. Panasonic reserves the right to
audit and reject any warranty claim that cannot be substantiated. This warranty only covers failures due to defects in materials or
workmanship which occur during normal use of the Product.
The warranty
DOES NOT
cover damage to the display and its components which occur in shipping; failures which are caused by
products not supplied by Panasonic; failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration,
modification, faulty installation, setup adjustments, improper antenna, inadequate signal pickup, maladjustment of user controls,
improper operation, power line surge, improper voltage supply, lightning damage, smoke or chemical vapors contamination, air
conditioning, humidity control or other environmental conditions; failure to maintain the product in accordance with the applicable
Operating Instructions; service by anyone other than an authorized repair facility; damage that is attributable to acts of violence, war,
acts of God or force majeure
.
The warranty does not cover damage which occurs to the display or its components caused by excessive continual usage which goes
beyond the operational time described in the Operating Instructions.
The warranty does not cover units of which the model and serial number label has been defaced, modified, tampered with or removed.
The warranty does not cover consumable parts.
LIMITS AND EXCLUSIONS
PANASONIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR
SPECIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, LOSS OF PROFIT, LOSS OF
REVENUE, OR LOSS OF BUSINESS OR GOODWILL, SUFFERED BY ANY PERSON, AND RESULTING FROM
THE USE OF THIS PANASONIC PROFESSIONAL DISPLAY PRODUCT, OR ARISING OUT OF ANY BREACH
OF THIS WARRANTY. ALL EXPRESS WARRANTIES SPECIFIED ABOVE ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply to you.
If you have a problem with this product that is not handled to your satisfaction, then write the Consumer Affairs Department at the Panasonic’s
address indicated above.
Models or Parts
Part Warranty
Labor
Warranty
All Professional Display
Model
3 Years
3 Years
Exceptions
All Panasonic accessories:
e.g. mounting kit, input
signal module, cables,
remote control, filter,
batteries.
1 Year
1 Year
