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Symptoms
Checks
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Pairing does not start by connecting the transmitter
to the USB terminal of the receiver.
●
Is the mode switch of the transmitter on the STD
side?
20
Pairing does not start by connecting the USB
memory where the pairing file is stored to the USB
terminal of the transmitter.
●
Is the mode switch of the transmitter on the EXT
side?
21
Touch information is not sent to the PC although the
USB cable of the touch module is connected to the
receiver.
●
Is the mode switch of the transmitter on the STD
side?
●
Some devices do not support the touch module.
9
Forgot the login password for the Web setting
screen.
●
After activating the receiver, press and hold
the reset button for 5 seconds or more. The
password is initialized.
9
The main LED and sub LED of the transmitter do not
light up properly.
●
Power supplied to the transmitter may be
insufficient. Change the power source for the
transmitter.
13
HDMI-CEC function does not work.
●
When power is supplied from the USB terminal
of the display or projector to the receiver, the
power may become insufficient when the power
is turned off. Change the power source for the
receiver.
12
When the transmitter is connected to the PC, images
on the PC are distorted.
●
This phenomenon occurs when the PC
judges the supported signal information of the
transmitter and changes the resolution of the
images to the most appropriate one. This is not
a malfunction.
When the resolution of PC images is changed while
sending images of PC, etc., the images are distorted
or non-signal images are displayed.
●
This phenomenon occurs when the signal from
PC is changed. This is not a malfunction.
Troubleshooting
