126
Others
Troubleshooting guide
Item
Problem
Cause/Solutions
SNMP
Trap notification is not delivered.
)
Refer to “Network” (
125).
)
Check the trap notification destination
address.
)
Verify the SNMP settings “Community
Name” and “Target 1 IP Address/
Target 2 IP Address/Target 3 IP
Address”. (
Cannot access the unit from the
SNMP manager with SNMP.
)
Refer to “Network” (
125).
)
Verify the SNMP settings “Community
Name” and “Target 1 IP Address/
Target 2 IP Address/Target 3 IP
Address”. (
)
When DHCP is used, check if the IP
address has not been updated.
Email notification
Does not receive email.
(Warning code: W1030)
)
Refer to “Network” (
125).
)
Make sure the SMTP server settings
are correct.
No SMTP warning, but does not
receive email.
)
Make sure the Email destination is
correct.
)
Check the recipient has not set the
rejection of all messages.
Setting
Turning on the unit after turning off/
on the external power supply
clears some settings of the unit, for
example those of the clock.
)
Internal battery may be depleted.
Contact your support service provider.
(