122
Others
Troubleshooting guide
Item
Problem
Cause/Solutions
±
Software problems
Updating
Don’t know how to obtain an
update file.
)
Consult the vendor.
Cannot update (error message)
“W2120” is displayed.
The application prohibits the ejection of
the media from the drive system.
)
Permit ejection from the application
and try again.
“W1110” or “W1111” is
displayed.
Changer unit cannot operate due to an
error.
)
To continue the software update, select
“Yes”.
“W2040” is displayed.
Magazine drawer is open.
)
Close the magazine drawer and try
again.
Cannot update in the “Eject
Medium Mode” screen.
(Warning code: W2150)
The application sets the magazine eject
mode.
)
Execute or terminate the ejection of
magazine on the control panel, and try
again.
Cannot update from a USB
memory on the control panel.
(Warning code: W106x (x is a
subcode))
)
Use FAT16 or FAT32 formatted USB
memory, which has only one update
file directly under the root folder.
(
)
Make sure the version of the update
file is newer than the software version
of the unit.
)
Re-format the USB memory and re-
write the update file to try again.
)
Update from the Web interface.
)
Insert the USB memory into another
USB port.
Contact your support service provider
to repair the USB port. (
