Problem
Cause/solution
I fully charged the
batteries, but
–
still flashes or
– the operating time
seems to be shorter.
R
Clean the battery ends (
,
) and the charge contacts with
a dry cloth and charge again.
R
It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem
Cause/solution
is displayed.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 35).
R
Activating eco mode reduces the range of the base unit in
standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound cuts
in and out.
R
You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring.
R
The ringer volume is turned off. Adjust ringer volume (page 16,
25).
R
Do not disturb mode is turned on. Turn it off (page 30).
The base unit does not
ring.
R
The ringer volume is turned off. Adjust ringer volume (page 16,
25).
I cannot make a call.
R
The dialling mode may be set incorrectly. Change the setting
(page 15).
R
You dialled a call restricted number (page 34).
R
The key lock feature is turned on. Turn it off (page 18).
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to a Caller ID service. Contact your phone
service provider for details.
R
If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
50
Useful Information
