Useful Information
44
Caller ID
SMS (Short Message Service)
Problem
Cause/solution
Caller information is
not displayed.
L
You must subscribe to a Caller ID service. Contact
your service provider/telephone company for details.
L
If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the
wall jack.
L
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit
and the telephone line jack. Contact your DSL/ADSL
provider for details.
L
Other telephone equipment may be interfering with
this unit. Disconnect the other equipment and try
again.
Caller information is
slow to display.
L
Depending on your service provider/telephone
company, the unit may display the caller’s information
at the 2nd ring or later.
L
Move closer to the base unit.
Time on the unit has
shifted.
L
Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“
Manual
”
(off) (page 23).
The name stored in the
phonebook is not fully
displayed while an
outside call is being
received.
L
Edit the phonebook entry name to fit in 1 line of text
(page 19).
Problem
Cause/solution
The SMS message
centre number is
logged in the caller list
and the message is
not received.
L
Someone tried to send you a message while SMS is
turned off. Turn it on (page 33).
TG8511_19BX(e).book Page 44 Thursday, July 8, 2010 5:44 PM