Problem
Cause/solution
The base unit does not
ring.
R
The ringer volume is turned off. Adjust ringer volume (page 28).
I cannot make a call.
R
The dialling mode may be set incorrectly. Change the setting
(page 16).
R
You dialled a call restricted number (page 33).
R
The key lock feature is turned on. Turn it off (page 20).
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to a Caller ID service. Contact your service
provider/telephone company for details.
R
If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
R
Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
Set the first ring to
“
Off
”
(page 28).
R
Move closer to the base unit.
Time on the unit has
shifted.
R
Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to
“
Manual
”
(off) (page 27).
SMS (Short Message Service)
Problem
Cause/solution
The SMS message centre
number is logged in the
caller list and the message
is not received.
R
Someone tried to send you a message while SMS is turned
off. Turn it on (page 39).
I cannot send or receive
SMS messages.
R
You have not subscribed to the appropriate service. Contact
your service provider/telephone company.
R
The SMS message centre number(s) are not stored or are
incorrect. Store the correct numbers (page 39).
R
Message transmission was interrupted. Wait until the message
has been sent before using other telephone functions.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
“
FD
”
is displayed.
R
The unit could not connect to the SMS message centre.
Confirm that the correct SMS message centre numbers are
stored. Confirm that SMS is turned on (page 39).
“
FE
”
is displayed.
R
An error occurred while sending the message. Try again.
54
Useful Information
TG8151_61FX(en)_0323_ver011.pdf 54
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