Problem
Cause/solution
Caller information is not announced.
R
The base unit or handset’s ringer volume is turned off.
Adjust it (page 14, 22).
R
The Talking Call Display feature is turned off. Turn it on
(page 22).
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting
(page 35).
R
If the base unit and another handset are having an intercom
call, your handset does not announce caller information.
I cannot dial the phone number
edited in the caller list.
R
The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 30).
Time on the unit has shifted.
R
Incorrect time information from incoming Call Display
changes the time. Set the time adjustment to
“
Manual
”
(off)
(page 22).
The 2nd caller’s information is not
displayed during an outside call.
(Visual Call Waiting feature does not
function.)
R
In order to use Call Display, Call Waiting, or Visual Call
Waiting, you must first contact your service provider/
telephone company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Call Display
and Visual Call Waiting services.
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 32).
R
The message memory is full. Erase unwanted messages
(page 33).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 36).
R
If you subscribe to a Voice Mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 35).
I cannot operate the answering
system.
R
Someone is using the unit. Wait for the other user to finish.
R
A caller is leaving a message. Wait for the caller to finish.
R
The handset is too far from the base unit. Move closer.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote access
code (page 34).
R
You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 34).
R
Press each key firmly.
R
The answering system is turned off. Turn it on (page 35).
45
Useful Information
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