Useful Information
46
*1 KX-TG6421/KX-TG6431 series: page 3
Call Display/Talking Call Display
*1
Noise is heard, sound cuts in
and out.
L
You are using the handset or base unit in an area
with high electrical interference. Re-position the
base unit and use the handset away from
sources of interference.
L
Move closer to the base unit.
L
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
The handset does not ring.
L
The ringer volume is turned off. Adjust the ringer
volume (page 21).
L
Night mode is turned on. Turn it off (page 25).
The base unit does not
ring.
*1
L
The ringer volume is turned off. Adjust the ringer
volume (page 15).
I cannot make a call.
L
The dialing mode may be set incorrectly.
Change the setting (page 13).
L
The handset is too far from the base unit. Move
closer and try again.
I cannot make long distance
calls.
L
Make sure that you have long distance service.
Problem
Cause/solution
Caller information is not
displayed.
L
You must subscribe to Call Display service.
Contact your service provider/telephone
company for details.
L
If your unit is connected to any additional
telephone equipment such as a Call Display box
or cordless telephone line jack, plug the unit
directly into the wall jack.
L
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
L
The name display service may not be available
in some areas. Contact your service provider/
telephone company for details.
L
Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Problem
Cause/solution
TG64xxC(e).book Page 46 Monday, December 22, 2008 4:02 PM